How Do I Resolve List of Values Errors?

You may encounter one of these validation failure messages when you enter a value in a list of values (LOV):

• The value is not a valid choice for the list.
• Unable to determine whether the value is a valid choice for the list.
• The list of values depends on the value of '<field>' but it was invalid or not found.

This occurs if the add-in cannot locate the item in either the locally cached list or the remote list from REST service.

For dependent LOVs (DLOVs), this can also occur if a related depends-on field has an invalid value or no usable value.

To resolve these issues:

1. In the search-and-select window, search for the specific item using a search term. If the item appears now, select it to check if the validation error message is gone.
2. If the message indicates the LOV depends on another field, first correct the value in that related field, then retry the LOV selection.
3. Make sure the item has been uploaded to the LOV data source.
4. If the LOV is on a DFF field, make sure bind parameters are properly configured.
5. If these actions don't work, try these additional steps:
   • Open the Network Monitor, clear the List of Values cache, then try again.
   • Review the specific URL and operation in the Network Monitor.
   • Save the Network Monitor report.
   • Review the configuration of the LOV.
   • Consult the team that owns the LOV data source business object.
   • If the LOV is on a DFF field, consult the team that owns the DFF.