Topics:

• WebCenter Content Reports

  • Configure Content Tracker Component

  • How to Access WebCenter Content Reports

  • Dashboard

    • Top Content Access
    • Content access by user Group
    • Unique User
    • Top Access By Format

  • Most Accessed Content

    • By Period
    • By Access Modes
    • By Day
    • By Format
    • By User Group
    • By Content Type
    • By Access Type

  • User Access Report

    • By Author
    • By User Name
    • By Security Group
    • By Document
    • By Activity

  • Admin Reports

    • Inactive Content
    • Inactive Users
    • Authorization Failures by User

  • Search Reports

    • Search Summary
    • User Search Info

WebCenter Content Reports

Configure Content Tracker Component

Content Tracker Component is needed for tracking of all the User Actions/Activities which are needed for the WebCenter Content Reports.

Use the below steps to configure the Content Tracker Component settings and also configure the scheduler for Data Collection/Reduction.

• Enable Content Tracker Component
• Update Content Tracker Component Configuration
• Configure Data Collection Scheduler using Data Engine Control Center

Enable Content Tracker Component

1. Log in to WebCenter Content server (using https://localhost:16200/cs) as an administrator and expand the Administration tab on the left navigation menu.

   

2. Navigate to Admin Server > Component Manager and under the Components , click on Document Management

   

3. Check if Content Tracker is already enabled. If its already enabled, skip the next Steps (Step 4 & 5 ) and proceed with the next section Update Content Tracker Component Configuration

   

4. If its not already enabled, click on the check-box in-front-of Content Tracker and click on the Update Button

   

5. Restart the UCM Managed Servers for this to take effect

Update Content Tracker Component Configuration

1. Log in to WebCenter Content server (using https://localhost:16200/cs) as an administrator and expand the Administration tab on the left navigation menu.

   

2. Navigate to Admin Server > Component Manager and click on advanced component manager link

   

3. Scroll down to Update Componnet Configuration , Select ContentTracker in the drop-down list and click on Update button

   

4. Update the below in the Component Configuration and click on Update Button

   • Track Content Access Only - Un-Check ( Ensure that this option is un-checked, for all the Search related data are captured for the reporting)
   • Maximum Days to Retain Data - 6000 ( This is to ensure the report data is retained for maximum days )

   

5. Restart the UCM Managed Servers for this to take effect

Configure Data Collection Scheduler using Data Engine Control Center

1. Log in to WebCenter Content server (using https://localhost:16200/cs) as an administrator and expand the Administration tab on the left navigation menu.

   

2. click on Content Tracker Administration and click on Data Engine Control Center to download the applet file.

   

   Alternatively, you can also Install and use the New Desktop Client Application. Use Download Client button to download and Install the client & Launch Client to connect to the server using the desktop administration client

3. Double-click the downloaded applet file to Execute and Launch the Applet. In the Do you want to run this application? window, click on Run button

   

4. In the Data Engine Control Center Window, in the Collection tab, click on the check-box for Enable Data Collection and click OK button

   

5. In the Data Engine Control Center Window, in the Schedule tab, click on the check-box for Scheduling Enabled ( also select the required Days to Run & Time to Run details ) and click OK button

   

6. To do the Data Reduction manually, In the Data Engine Control Center Window, in the Reduction tab, click on row with Cycle name as new and click Reduce Data button

   

This completes the required configurations of Content Tracker Component for the WebCenter Content Reports.

How to Access WebCenter Content Reports

The WebCenter Content Reports feature can be accessed using the WebCenter Content server URL. It is available only for users with administrator role/privilege on WebCenter Content.

To access/launch WebCenter Content Reports, perform the following steps:

1. Log in to WebCenter Content server (using https://localhost:16200/cs) as an administrator and expand the Administration tab on the left navigation menu.

   

2. Click WebCenter Content Reports and log in to the Apex app using your APEX user name and password.

   Note: Use the following values for credentials:

   • Username: ADMIN

   • Password: It is the same as the value used for the WebCenter Content Schema Password (during provisioning of the instance) or if the vault secret is used, then use the wcc-schema-password value.

   

3. After logging in, you will be able to access all the WebCenter Content reports.

   

4. Clicking the top hamburger menu will let you access all the reports.

   

   

Dashboard

Navigation

• Home Page/Dashboard

Screenshot

Report Summary/Detail

• The dashboard displays information for:

  • Top Content Access
  • Content access by user group
  • User Access
  • Top Access By Format

About Filters and Each Column

• Top Filter

  

  • Filter is based on the number of most accessed content
  • User can filter data for Top 5, Top 10, and Top 20 content items
  • Default selection is Top 5
  • Top indicates the number of times activity/events are performed for the content. For example: ‘Update’, ‘Content Access’,‘check-in’,‘Check out’,‘Delete Revision’,‘Approve’,‘Search’,‘Start’,‘Cancel’,‘Reject’

• Date Filter

  

  • Filter is based on the time interval for the most accessed content based on the user role

  • User can filter data for Today, This Week , This Month, and This Year
    

  • Default selection is This Month

  • Filter shows details for date ranges like

    • Today: start date - Today’s date, end date - Today’s date
    • This Week: start date - first day of current week, end date - Today’s date
    • This Month: start date - first day of current month, end date - Today’s date
    • This Year: start date - first day of current Year(01/01/2024), end date - Today’s date

Top Content Access

Navigation

• Home Page/Dashboard

Screenshot

Report Summary/Detail

• Top content access chart displays most accessed content by the users in WebCenter Content

About Filters and Each Column

• Accesses - Number of events/activities performed for content by user

• Doc Title - Content Title

• Doc title bar has reference to the content dashboard

• Clicking the doc title will open the content dashboard drawer with more details

• Content dashboard

  • Content dashboard lists details of content accessed

  • Columns

    • Title - Title of the content
    • Author - User Name
    • Revision - Version of content document
    • Revision date - Date of last modification/update in version of content document
    • Accesses - Number of events/activities performed for content by user
    • Users - Number of users

Content access by user group

Navigation

• Home Page/Dashboard

Screenshot

Report Summary/Detail

• Content access by user group chart displays most accessed content based on user role in WebCenter Content

About Filters and Each Column

• Accesses - Number of events/activities performed for content by user group

• User Group - Group of user

• User Group bar has reference to Top content item accessed by user role report

• Clicking the User Group bar will open the Top content item accessed by user role report

• Content Items by User Group

  • Lists details of top content accessed by user role

  • Columns

    • Name - Name of the content
      • Name column has reference to content dashboard
      • Clicking the content name will open the content dashboard drawer with more details
    • Title - Title of the content
    • Accesses - Number of events/activities performed for the content by user
    • Type - Type of content
    • Security Group - Security group associated with the content

User Access

Navigation

• Home Page/Dashboard

Screenshot

Report Summary/Detail

• User Access report lists unique users and their content item access count in WebCenter Content

About Filters and Each Column

• User Name - User Name of user

• Accesses - Number of events/activities performed for content by user

• User Name column has reference to the Top content item by User name report

• Clicking User Name will open the Top content item by User name report
  

• Top Content Items Seen by User

  • Lists details of content accessed by the user
    

  • Columns

    • Name - Name of the content
      • Name column has reference to content dashboard
      • Clicking the content name will open the content dashboard drawer with more details
    • Title - Title of the content
    • Type - Type of document
    • Security Group - Security group associated with the content
    • Accesses - Number of accesses
    • Users - Number of users who have accessed the content

Top Access By Format

Navigation

• Home Page/Dashboard

Screenshot

Report Summary/Detail

• Top Access By Format chart displays most accessed content based on the content type (for example: text/plain, text/html, etc.) in WebCenter Content

About Filters and Each Column

• Accesses - Number of events/activities performed for content type by user

• Format - Content type like text/plain, text/html, etc.

• Format bar has reference to Top content item by application type report

• Clicking the Format bar will open the Top content item by application type report
  

• Content Items By Application Type

  • Lists the details of application type and content document

  • Columns

    • Name - Name of the content
      • Name column has reference to content dashboard
      • Clicking the content name will open the content dashboard drawer with more details

  • Title - Title of the content

  • Accesses - Number of events/activities performed for content by user

  • Type - Type of content

  • Security Group - Security group associated with the content

Most Accessed Content

By Period

Navigation

• WebCenter Content Reports → Most Accessed Content → By Period

Screenshot

Report Summary/Detail

• Most accessed content by period report lists most accessed content in WebCenter Content within the selected date range

About Filters and Each Column

• Filter

  • Start Date - To view records starting from a specific date
  • End Date - To view records up to a certain date

• Columns

  • Name - Name of the content

    • Name column has reference to content dashboard

    • Clicking the content name will open the content dashboard drawer with more details

    • Content dashboard

      • Content dashboard lists details of content accessed

      • Columns

        • Title - Title of the content
        • Author - User name
        • Revision - Version of content document
        • Revision date - Date of last modification/update in version of content document
        • Accesses - Number of events/activities performed for the content by the user
        • Users - Number of users
  • Title - Title of the content
  • Accesses - Number of events/activities performed for the content by the user
  • Type - Type of content
  • Security Group - Security group associated with the content

By Access Modes

Navigation

• WebCenter Content Reports → Most Accessed Content → By Access Modes

Screenshot

Report Summary/Detail

• Most accessed content by access mode lists the mode (for example, web) used to access content in WebCenter Content

About Filters and Each Column

• Filter

  • Start Date - To view records starting from a specific date
  • End Date - To view records up to a certain date

• Columns

  • Application Type - Application type of content

    • Application Type column has reference to Top content item by application type table

    • Clicking Application Type will open the Top content item by application type table
      

    • Content Items By Application Type

      • Lists details of top application type and content item access count

      • Columns

        • Name - Name of the content
          • Name column has reference to content dashboard
          • Clicking the content name will open the content dashboard drawer with more details
        • Title - Title of the content
        • Accesses - Number of events/activities performed for the content by the user
        • Type - Type of content
        • Security Group - Security group associated with the content
  • Access Mode - Mode of event/activity performed for content. For example: web, native, etc.
  • Accesses - Number of events/activities performed

By Day

Navigation

• WebCenter Content Reports → Most Accessed Content → By Day

Screenshot

Report Summary/Detail

• Most accessed content by day report lists dates on which the content is mostly accessed by users in WebCenter Content

About Filters and Each Column

• Filter

  • Start Date - To view records starting from a specific date
  • End Date - To view records up to a certain date

• Columns

  • Date - Date of event/activity performed for content
    • Date column has reference to Content Items for Date
    • Clicking Date will open the Content Items for Date
    • Content Items by Day

      • Columns

        • Title - Title of the content
        • Author - User name
        • Revision - Version of content document
        • Revision date - Date of last modification/update in version of content document
        • Accesses - Number of events/activities performed for the content by the user
        • Users - Number of users
  • Accesses - Number of events/activities performed for the content by the user
  • Users - Number of users

By Format

Navigation

• WebCenter Content Reports → Most Accessed Content → By Format

Screenshot

Report Summary/Detail

• Most accessed content by format lists most accessed application type in WebCenter Content

About Filters and Each Column

• Filter

  • Start Date - To view records starting from a specific date
  • End Date - To view records up to a certain date

• Columns

  • Application Type - Application type of content

  • Application Type column has reference to Top content item by application type report

  • Clicking Application Type will open the Top content item by application type report

  • Content Items By Application Type

    • Lists details of Top application type and content document access count

    • Columns

      • Name - Name of the content
        • Name column has reference to content dashboard
        • Clicking the content name will open the content dashboard drawer with more details
      • Title - Title of the content
      • Accesses - Number of events/activities performed for the content by the user
      • Type - Type of content
      • Security Group - Security group associated with the content

  • Accesses - Number of events/activities performed

By User Role

Navigation

• WebCenter Content Reports → Most Accessed Content → By User Role

Screenshot

Report Summary/Detail

• Most accessed content by User Group lists user roles used for most accessed content in WebCenter Content

About Filters and Each Column

• Filter

  • Start Date - To view records starting from a specific date
  • End Date - To view records up to a certain date

• Columns

  • User Group - Group of user

    • User Group has reference to Top content item accessed by user group report

    • Clicking User Group will open the Top content item accessed by user group report
      

    • Content Items by User Group

      • Lists details of Top content accessed count by user group

      • Columns

        • Name - Name of the content
          • Name column has reference to content dashboard
          • Clicking the content name will open the content dashboard drawer with more details
        • Title - Title of the content
        • Accesses - Number of events/activities performed for the content by the user
        • Type - Type of content
        • Security Group - Security group associated with the content
  • Accesses - Number of events/activities performed for the content based on user group

By Content Type

Navigation

• WebCenter Content Reports → Most Accessed Content → By Content Type

Screenshot

Report Summary/Detail

• Most accessed content by Content Type lists most used content type by the user in WebCenter Content

About Filters and Each Column

• Filter

  • Start Date - To view records starting from a specific date
  • End Date - To view records up to a certain date

• Columns

  • Type - Type of content

  • Type has reference to Top content items by content type report

  • Clicking Type will open the Top content items by content type report

  • Content Items by Content Type

    • Lists details of Top content accessed count for document type

    • Columns

      • Name - Name of the content
      • The name column has a reference to the content dashboard
      • Clicking the content name will open the content dashboard drawer with more details
      • Title - Title of the content
      • Security Group - Security group associated with the content
      • Accesses - Number of events/activities performed for the content by the user

  • Accesses - Number of events/activities performed for the content based on the content type

By Access Type

Navigation

• WebCenter Content Reports → Content Accessed → By Access Type

Report Summary/Detail

• Content Accessed by Access Type list’s most used content based on access type by the users in WCC Portal

Explanation for Filters and Each Column

• Filter

  • Start Date - To view records starting from a specific date
  • End Date - To view records up to a certain date

• Columns

  • Content Id - Id of the Content

  • Click on Content Id to open Content Access Details report

  • Content Access Details by action type

    • List’s details of content accessed by action type

    • Columns

      • User - Name of User
        
      • Action - Action type
        
      • Date - Action date and time

  • Security Group - Security Group associated with content

  • Total Accesses - Total Number of event/activity performed on content

  • Update - Number of update action performed on content

  • Download’s - Number of download action performed on content

  • Preview - Number of preview action performed on content

  • Content Access - Number of content access action performed on content

  • Checkin - Number of checkin action performed on content

  • Check Out - Number of check-out action performed on content

  • Delete Revision - Number of delete revision action performed on content

  • Approve - Number of approve action performed on content

  • Search - Number of search action performed on content

  • Start - Number of start action performed on content

  • Cancel - Number of cancel action performed on content

  • Reject - Number of reject action performed on content

  • Undo Check Out - Number of undo checkout action performed on content

User Access Report

By Author

Navigation

• WebCenter Content Reports → Most Accessed Content → By Author

Screenshot

Report Summary/Detail

• This report lists the top authors by their content usage

About Filters and Each Column

• Filter
  • Start Date - To view records starting from a specific date
  • End Date - To view records up to a certain date
• Columns
  • Author - User name

    • The author column has reference to the Top content item by author report

    • Clicking Author will open the Top content item by author report
      

    • Content Items By Author

      • Lists the details of Top content accessed count by the user
        

      • Columns

        • Name - Name of the content
        • The name column has a reference to the content dashboard
        • Clicking the content name will open the content dashboard drawer with more details
        • Title - Title of the content
        • Type - Type of document
        • Security Group - Security group associated with the content
        • Accesses - Number of accesses
        • Users - Number of users who have accessed the document
  • Accesses - Number of events/activities performed for the content by the user

By User name

Navigation

• WebCenter Content Reports → User Access Reports →By User Name

Screenshot

Report Summary/Detail

• This report provides an insight into content items seen by various users.

About Filters and Each Column

• Filter
  • Start Date - To view records starting from a specific date
  • End Date - To view records up to a certain date
• Columns
  • User Name - Name of the user role; This column features a drill-down option for further data exploration. Clicking this column will open a Top content item by user drill-down report.

    • Top Content Items Seen by User

      • Lists details of most used content for user

      • Columns

        • Name - Name of the content
        • Title - Title of the content
        • Type - Type of the content
        • Security Group - Security group associated with the content
        • Accesses - Number of times the document is accessed
  • Accesses - Number of users who have accessed the content items

By Security Group

Navigation

• WebCenter Content Reports → User Access Reports → By Security Group

Screenshot

Report Summary/Detail

• This report provides an insight into content accessed by various users based on security group associated with the content.

About Filters and Each Column

• Filter

  • Start Date - To view records starting from a specific date
  • End Date - To view records up to a certain date

• Columns

  • Security Group - Security group associated with the content; This column features a drill-down option for further data exploration. Clicking this column will open the drill-down report about users who have seen the content in security group.

    • Users Who Have Seen Content Items in Security Group

      • Lists details of users grouped based on the security group

      • Columns

        • User Name - Name of the user
        • Accesses - Number of accesses
  • Accesses - Number of times content accessed by security group

By Document

Navigation

• WebCenter Content Reports → User Access Reports → By Document

Screenshot

Report Summary/Detail

• This report provides an insight into content accessed by various users based on document ID.

About Filters and Each Column

• Filter
  • Start Date - To view records starting from a specific date
  • End Date - To view records up to a certain date
• Columns
  • Document Id - Id of the document; This column features a drill-down option for further data exploration. Clicking this column will open a drill-down report about users who have seen the document.

    • Users Who Have Seen Document

      • Lists users who have visited the document in WebCenter Content

      • Columns

        • User Name - Name of the user
        • Accesses - Number of times the user accessed the document

    • Name - Name of the document

    • Title - Title of the document

    • Revision - Version of the document

    • Accesses - Number of times the document was accessed

By Access Type

Navigation

• WebCenter Content Reports → Content Accessed → By Access Type

Report Summary/Detail

• Content Accessed by Access Type list’s most used content based on access type by the users in WCC Portal

Explanation for Filters and Each Column

• Filter

  • Start Date - To view records starting from a specific date
  • End Date - To view records up to a certain date

• Columns

  • Content Id - Id of the Content

  • Click on Content Id to open Content Access Details report

  • Content Access Details by action type

    • List’s details of content accessed by action type

    • Columns

      • User - Name of User
        
      • Action - Action type
        
      • Date - Action date and time

  • Security Group - Security Group associated with content

  • Total Accesses - Total Number of event/activity performed on content

  • Update - Number of update action performed on content

  • Download’s - Number of download action performed on content

  • Preview - Number of preview action performed on content

  • Content Access - Number of content access action performed on content

  • Checkin - Number of checkin action performed on content

  • Check Out - Number of check-out action performed on content

  • Delete Revision - Number of delete revision action performed on content

  • Approve - Number of approve action performed on content

  • Search - Number of search action performed on content

  • Start - Number of start action performed on content

  • Cancel - Number of cancel action performed on content

  • Reject - Number of reject action performed on content

  • Undo Check Out - Number of undo checkout action performed on content

By Activity

Navigation

• WebCenter Content Reports → User Access Reports → By Activity

Report Summary/Detail

• This report provides insights on total accesses and number of times various activities are performed by the user.

Explanation for Filters and Each Column

• Filter
  • Start Date - To view records starting from a specific date
  • End Date - To view records up to a certain date
• Columns
  • Name - Name of user
  • Total Accesses - Total Number of event/activity performed on content
  • Update - Number of update action performed on content
  • Preview - Number of preview action performed on content
  • Download’s - Number of download action performed on content
  • Content Access - Number of content access action performed on content
  • Checkin - Number of checkin action performed on content
  • Check Out - Number of check-out action performed on content
  • Delete Revision - Number of delete revision action performed on content
  • Approve - Number of approve action performed on content
  • Search - Number of search action performed on content
  • Start - Number of start action performed on content
  • Cancel - Number of cancel action performed on content
  • Reject - Number of reject action performed on content
  • Undo Check Out - Number of undo checkout action performed on content

Admin Report

Inactive Content

Navigation

• WebCenter Content Reports → Admin Reports → Inactive Content

Screenshot

Report Summary/Detail

• Lists content that has been inactive or that has not been accessed by anyone during specified periods on WebCenter Content.

About Filters and Each Column

• Filter

  • Start Date - To view records starting from a specific date
  • End Date - To view records up to a certain date

• Columns

  • Document Name - Name of the content
  • Document Title - Title of the content
  • Creation Date - Creation date of the content
  • Last Activity date - Last date when any activity happened on the document
  • Max Revisions - Latest version of the content
  • Accesses - Number of times the document was accessed

Inactive Users

Navigation

• WebCenter Content Reports → Admin Reports → Inactive Users

Screenshot

Report Summary/Detail

• Lists users who have been inactive during specified periods on WebCenter Content.

About Filters and Each Column

• Filter
  • Start Date - To view records starting from a specific date
  • End Date - To view records up to a certain date
• Columns
  • Name - Name of the user
  • Full Name - Full name of the user
  • User Type - Type of the user
  • Inception Date - Creation date of the user in WebCenter Content
  • Last Activity Date - Last activity date of the user

Authorization Failures by User

Navigation

• WebCenter Content Reports → Admin Reports → Authorization Failures

Screenshot

Report Summary/Detail

• This report provides details of users who encountered authorization errors when accessing WebCenter Content.

About Filters and Each Column

• Filter

  • Start Date - To view records starting from a specific date
  • End Date - To view records up to a certain date

• Columns

  • User Name - Name of the user. This column features a drill-down option for further data exploration. Clicking this column will open a drill-down report about users who encountered authorization failures.

    • Authorization Failures by User

      • Lists document and authorization failure count

      • Columns

        • Doc Name - Name of the document being accessed while authorization failure happened.
        • Failures - Number of failures.
  • Failures - Number of failures by the user

Search Reports

Search Summary

Navigation

• WebCenter Content Reports → Search Reports → Search Summary

Screenshot

Report Summary/Detail

• This report provides insight into various searches (by search type) performed by users on WebCenter Content.

About Filters and Each Column

• Filter

  • Start Date - To view records starting from a specific date
  • End Date - To view records up to a certain date

• Columns

  • Search Type - Types of searches performed by users on WebCenter Content. Clicking this column will open a drill-down report for more details.
    • Search Summary Details

      • Lists additional information related to content search

      • Columns

        • Search Text - The text searched by the users
        • Rows Returned - Number of output rows returned for the search text
        • Searches - Number of searches performed on the search Text
        • Users - Number of users who have performed searches
  • Searches - Number of searches performed.
  • Users - Number of users who have performed searches

User Search Info

Navigation

• WebCenter Content Reports → Search Reports → User Search Info

Screenshot

Report Summary/Detail

• This report provides insight into various searches performed by users on WebCenter Content.

About Filters and Each Column

• Filter

  • Start Date - To view records starting from a specific date
  • End Date - To view records up to a certain date

• Columns

  • Users - WebCenter Content users; Clicking this column will open a drill-down report for more details.
    • User Search Info Details

      • Lists additional information related to content that the user has searched for

      • Columns

        • Search Text - The text searched by the users
        • Rows Returned - Number of output rows returned for the search text
        • Searches - Number of searches performed on the search text
        • Users - Number of users who have performed searches
  • Searches - Number of searches performed.
  • Users - Number of users who have performed searches

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Title and Copyright Information

Using Oracle WebCenter Content Reports

G23910-03

Last updated: April 2025

Copyright © 2025, Oracle and/or its affiliates.

Primary Author: Oracle Corporation