Creating Alert Types

You can define Alert Types that contain procedures which capture critical information and assign key personnel for issue resolution. Using Alert Types, you can analyze the types of issues that users encounter during the business cycle and make changes to prevent them in future cycles.

To create an alert type:

  1. On the Home page, click Application, then click Configuration and then click Alert Types tab on left.
    Alert Types list
  2. Click New (+) and enter the necessary information.
    Alert types list