About Account Reconciliation Users and Their Tasks

There are different users that are part of the reconciliation process: Service Administrator, Power User, User (includes workflow users of Preparer, Reviewer, and Commentator) and Viewer.

• Service Administrators

  Service Administrators control what is allowed within a reconciliation through the use of rules that can be configured to prevent transactions from being saved or reconciliations from being submitted if they are not compliant with policies. This ensures that preparers are doing their jobs correctly before the reconciliation is even presented for approval. Service Administrators also create security filters and assign them to users.

• Power Users

  Power Users add and maintain profiles. If the profiles fall within their security filter, power users can create reconciliations from those profiles. This feature is designed for companies with distributed reconciliation processes that require participation of employees familiar with configuring profiles and reconciliations locally. Generally, this role is assigned to users who have regional reconciliation management responsibilities.

  Authorization of profiles and reconciliations occurs through security filters on account segments. For example, Power User A might be granted authorization only to profiles or reconciliations where segment one = 100 and segment two starts with 12. Security filters are created and assigned to each Power User.

• Users

  Users include the following workflow users:

  • Preparers provide the proper justification for the balance. Justifications may take the form of a balance-to-balance comparison, an account analysis, where the preparer provides a justification for the items comprising the balance or a variance analysis type. The style of reconciliation is based on the format assigned by the administrator, who can choose from the library of standard formats, or build customized formats completely from scratch. As preparers work on reconciliations, they enter reconciling items, balance explanations, attachments, and comments as needed to support the justification of the balance.
  • Reviewers are responsible for the approval process. Reconciliations can have up to 10 assigned reviewers, performing the approvals monthly, quarterly, or even dynamically when risk conditions have been detected within the account. Risk conditions can be defined based on reconciliation balances or content (in the current period or any prior period), or even based on statistical trends across a range of prior periods.
  • Commentators are users that can provide additional comments on reconciliations.
• Viewers

  Viewers have view access only to reconciliations.