ORA_ZBS_SALES_VP_JOB
This job role is related to the following duty roles:
This job role secures access to the following subject areas:
This job role secures access to data that can answer the following business questions:
What are the historical monthly trend of closed revenue by opportunity owner?
How did the opportunity revenue amount change over time (or any other opportunity attributes)?
Do some SR categories imply higher difficulties (going by the actual time agents spend on such SRs)?
What is activity ratio for won and lost opportunities? Are there any trends?
What is the cost of an opportunity from a marketing (campaign) spend perspective?
What are the leads which have had no activity in the last week?
What are the most likely reasons that the opportunities are lost against our key competitors?
Which are the opportunities which have had no activity in the last week?
What are the top 10 products by revenue during the past quarter/year?
What percentage of SRs get resolved on the same day and next day?
How long was the SR waiting with the Agent and the customer?
What are the campaigns which ran in the last quarter and had the highest number of responses/leads?
Which product has the highest usage revenue quoted across the customers?
How is the new/closed opportunity trend compared to the last year?
How does my team perform in meeting first response milestones versus resolution milestones?
How actively (number of activities) are the sales reps engaged with customers?
What are all the leads/contacts (campaign members) associated to the campaign?
Which campaigns were the most effective and which ones weren't?
Which opportunities are in the same sales stage for more than a month?
How many quotes are generated for won vs lost opportunities?
What is the value trend of high value opportunities? Do they show a positive or negative trend?
How does campaign performance compare for the same period last year?
What are the sources of the leads created in the current quarter?
Which product has the highest recurring revenue quotes against?
What is the revenue lost to competition for a specific product/product group?
Who are the top competitors and what is the revenue exposure to them?
What is the trend of SRs over a period of time? How are the SRs split based on status and severity?
What is the percentage of open SRs with milestones, that is, which have at least one milestone?
On an average how many appointments are needed before a lead gets converted?
How many leads were rejected in the last quarter and what were the reason for those?
Which campaign resulted in the highest number of qualified leads in the last quarter?
Who are the top sales representatives by their lead conversion ratio?
How long does it take from the time an opportunity is created to quote creation?
What is the average revenue values for different types (recurring, non-recurring, and usage)?
Which product has the highest quote line items created against?
How do wins and losses trend quarterly for a specific product line?
Who is the primary contact and resource assigned for a given lead?
What are the top 10 products associated to the leads in the system?
What is the number of leads by partners for a specific product group?
What are the stalled opportunities and who are the sales reps working on these?
How is each member on the team performing on deal size, account coverage, and win rate?
What product lines have a higher percentage of non-compliant SRs open?
How many SR queues were modified and what did the SR owner change in the process?
How many days do customers wait on average to reopen the SR?
How often am I meeting milestone targets for my SRs? Which milestones do I miss most often?
Are there currently service requests that have missed the target milestone and require escalation?
How can I identify neglected but strategic accounts to guide my team to focus on these?
What is the average number of activities before an opportunity is closed/won/lost?
On an average how many appointments are needed before an opportunity is won?
Against how many opportunities were quotes submitted in this month?
Who has submitted the highest number of quotes in the current month?
What are the top 10 open opportunities? What are the target close dates for these?
What products are often lost to key competitors? Is there a pattern?
Are too many deals being pushed out to the subsequent fiscal quarters?
What is the average time an opportunity is in a particular sales stage?
Are we efficient in resolving SRs? Where are the bottlenecks?
Are our processes inefficient or preventing agents from meeting milestones?
How do the number of activities and their average SR resolution rate compare by quarter?
What is the average number of activities before a lead is retired?
What are the open opportunities associated to a given partner?
What is the open/closed revenue for each of the product groups in the selected geography?
What are the top stalled opportunities by revenue line and who are the sales reps working on these?