CX - Subscriptions

Description

This subject area provides analysis of subscriptions by Customer, Product, Status, and various dates. This subject area can be combined with any other subject area that has customer dimension when results are needed at the level of a customer.

Business Questions

No applicable business questions

Job Roles

No applicable job roles

Duty Roles

No applicable duty roles

Primary Navigation

Navigator > Subscription Management

Time Reporting

This subject area supports historic analysis/time-based reporting of Subscriptions based on Subscription Start/End/Renewed, Cancellation/Closed/Suspended, and Amend dates.

Time dimension is linked to There are multiple role-playing time dimensions that are anchored to the following dates: 1. Subscription Start Date, 2. Subscription End Date, 3. Subscription Renewed Date, 4. Subscription Cancelled Date, 5. Subscription Closed Date, 6. Subscription Suspended Date 7. Subscription Amend Effective Date.

Transactional Grain

The grain is at the Subscription Product level.

Special Considerations

None.

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