Troubleshooting

When I log in, Oracle Fusion Analytics Warehouse doesn't load properly.

When you log out, be sure to close all Oracle Fusion Analytics Warehouse sessions and close your browser before logging in as another user. You can have one session of Oracle Fusion Analytics Warehouse open at a time within the same browser.

I see a performance decrease when using Mozilla Firefox.

If you use Mozilla Firefox and notice a decrease in the performance of the cloud service, then ensure that the Remember History option is enabled. When Firefox is set to not remember the history of visited pages, then web content caching is also disabled, which greatly affects the performance of the service. See Firefox documentation for details on setting this option.

After I complete a production to test refresh of my source (for example, Oracle Fusion Cloud Applications), why isn't the data in Oracle Autonomous Data Warehouse associated with my Oracle Fusion Analytics Warehouse instance synchronized with the source?

When you complete a production to test refresh on Oracle Fusion Cloud Applications, the data in Oracle Autonomous Data Warehouse associated with your Oracle Fusion Analytics Warehouse instance may be different than what is in Oracle Fusion Cloud Applications. To ensure that the data in Oracle Autonomous Data Warehouse and Oracle Fusion Cloud Applications is synchronized, you must:

Reset the warehouse.
Activate the functional areas.
Activate the data augmentations.
Activate the custom data configurations created using the Descriptive Flex Fields (DFF) Attribute Mapper.
If you're using a custom user from Oracle Fusion Cloud Applications to extract the data into Oracle Fusion Analytics Warehouse, then ensure that the password for this user is accurate. Typically, the password gets replaced in Oracle Fusion Cloud Applications after the production to test refresh.