CX - Opportunity Stage Progression
This table describes the Opportunity Stage Progression Metrics.
| Metric | Metric Definition |
|---|---|
| # of Opportunities | The total Opportunities |
| # of Opportunities Across Stages | The total Opportunities across Stages |
| # of Progressed Opportunities | The total Progressed Opportunities |
| % Opportunities by Stage | The % of Opportunities in a stage of the total Opportunities |
| % Progressed | The Progressed Opportunity Percentage. This metric is computed as follows: # of Progressed Opportunities/# of Opportunities Across Stages |
| Average # of Days in Stage | The average number of days in a Sales stage. This metric is computed as follows: sum of days in stage/# of Opportunities |
| Average # of Days Stalled in Stage | The average number of stalled days in a Sales stage. This metric is computed as follows: sum of stalled days/# of Opportunities |
| Conversion Rate | The rate of converting Opportunities.This metric is computed as follows: 100 * # of Won Opportunities/# of Opportunities |
| Loss Rate | The rate of losing Opportunities.This metric is computed as follows: 100 * # of Lost opportunities/# of Won+Lost Opportunities |
| Win Rate | The rate of winning Opportunities. This metric is computed as follows: 100 * # of Won opportunities/# of Won+Lost Opportunities |