CX - Subscriptions
This table describes the Subscription Metrics.
| Metric | Metric Definition |
|---|---|
| # of Active Subscription Downgrades | The total Downgraded Subscriptions (amend reason = ORA_DOWNGRADE) that are Active |
| # of Active Subscription Upgrades | The total Upgraded Subscriptions (amend reason = ORA_UPGRADE) that are Active |
| # of Active Subscriptions | The total Active Subscriptions |
| # of Active Subscriptions Added - Last 30 days | The total Subscriptions Added in the last 30 days that are Active |
| # of Active Subscriptions Expiring - Next 30 days | The total Active Subscriptions Expiring in the next 30 days |
| # of Customers | The total Customers |
| # of Customers with Active Subscriptions | The total customers with at least one Active Subscription |
| # of Evergreen Subscriptions | The total Evergreen Subscriptions (no end date) |
| # of Expansion Active Subscriptions | The total Expansion Subscriptions (Target subscription MRR > Source Subscription MRR) that are Active |
| # of Expansion Subscriptions | The total Expansion Subscriptions (Target subscription MRR > Source Subscription MRR) |
| # of Expired Subscriptions | The total Expired Subscriptions |
| # of New Active Subscriptions | The total new Subscriptions that are Active (started in a period and which aren't a result of an amendment, suspension, or renewal of existing subscriptions) |
| # of Products | The total Products |
| # of Products with Active Subscriptions | The total Products that have Active Subscriptions |
| # of Subscription Downgrades | The total Downgraded Subscriptions (amend reason = ORA_DOWNGRADE) |
| # of Subscription Upgrades | The total Upgraded Subscriptions (amend reason = ORA_UPGRADE) |
| # of Subscriptions | The total Subscriptions |
| # of Subscriptions Expired - Last 30 days | The total Subscriptions Expired in the last 30 days |
| # of Terminated Subscriptions | The total terminated subscriptions |
| # Renewed Active Subscriptions | The total Renewed Subscriptions that are Active |
| # Renewed Subscriptions | The total Renewed Subscriptions |
| Activated Renewal MRR | The total Activated Renewal MRR (Active Subscriptions that were renewed from existing subscriptions) |
| Active Subscription MRR | The total Monthly Recurring Revenue for Active Subscription |
| Average Revenue per Customer (ARPU) | The Total Average Revenue per Customer (ARPU). This metric is computed as follows: Total Active MRR/Total number of Active Customers |
| Contraction Active MRR | The total Contraction MRR for Active Subscription(The difference in MRR between a target and source of an amendment relationship where the target MRR < Source MRR and the target start date falls within this period and not in Draft/Cancelled) |
| Early Termination Fee | Early Termination Fee |
| Expansion Active MRR | The total Expansion MRR for Active Subscriptions (The difference in MRR between a target and source of an amendment relationship where the target MRR > Source MRR and the target start date falls within this period and not in Draft/Cancelled) |
| First Active MRR | The total new MRR of Active subscriptions (which aren't a result of an amendment, suspension, or renewal of existing subscriptions) |
| Subscription Cancelled Amount | The total Subscription Cancelled Amount |
| Subscription Closed Amount | The total Subscription Closed Amount |
| Subscription Credited Amount | The total Subscription Credited Amount |
| Subscription Invoiced Amount | The total Subscription Invoiced Amount |
| Subscription MRR | The total Monthly Recurring Revenue |
| Subscription Total Contract Value (TCV) | The total Subscription Contract Value |