CX - Service Work Order

This table describes the CX - Service Work Order metrics.

Metric	Metric Definition
# of Closed Compliant Work Orders	The total number of the Closed Work Orders that were completed by the Resolution Due Date.
# of Closed Non-Compliant Work Orders	The total number of the Closed Work Orders that were not completed by the Resolution Due Date.
# of Closed Work Orders	The total number of the Closed Work Orders.
# of Open Compliant Work Orders	The total number of the Open Work Orders that are expected to be completed by the Resolution Due Date.
# of Open Expected Non-Compliant Work Orders	The total number of the Open Work Orders that are expected to be not completed by Resolution Due Date.
# of Open Non-Compliant Work Orders	The total number of the Open Work Orders that are not completed by the Resolution Due Date.
# of Open Work Orders	The total number of the Open Work Orders
# of Work Orders	The total number of the work orders
# of Work Orders Not Done	The total number of Work Orders not completed
# of Work Orders Not Submitted	The total number of Work Orders not submitted
% Closed Compliant Work Orders	% of Work Orders that were Closed before the Resolution Due Date.
% Closed Non-Compliant Work Orders	% of Work Orders that were not Closed before the Resolution Due Date.
% Closed Work Orders	% of Work Orders that are Closed.
% Open Compliant Work Orders	% of Work Orders that Open and are expected to be completed by the Resolution Due Date.
% Open Expected Non-Compliant Work Orders	% of Work Orders that Open and are not expected to be completed by the Resolution Due Date.
% Open Non-Compliant Work Orders	% of Work Orders that Open and will not to be completed by the Resolution Due Date.
% Work Orders Not Done	% of Work Orders that are Not Done.