Financials - Collections Scores and Risk (Preview)

This subject area helps analyze customer collection scores, risk indicators, score components, and score history used in Advanced Collections. It includes score value, score component details, scoring object, score history, current score indicators, risk category, and related customer/account context. Use this subject area to understand customer risk, score changes, score component contribution, and risk distribution across the collections portfolio. Metrics include scored customer count, score value, score component count, score delta, weighted score, and other score/risk measures where available.

Metric	Metric Definition
Average Score Value	Shows simple AVG aggregation on SCORE_VALUE column. Returns mean score across whichever rows the canvas filters allow. Use as a building block for more complex Dashboard-level patterns.
Component Count	Shows data-quality check. Counts the distinct components in a single scoring event (grouped by Score History) and compares it to the number of enabled components configured for that score model. Equal = complete; any deviation signals a dropped/duplicated component or a model change.
Max Score Value	Shows simple MAX aggregation on SCORE_VALUE column. Returns the highest score across whichever rows the canvas filters allow.
Min Score Value	Shows simple MIN aggregation on SCORE_VALUE column. Returns the lowest score across whichever rows the canvas filters allow.
Reconciled Score	Shows data-quality check. Sums the component Weighted Scores for a single scoring event (grouped by Score History) and compares the total to the stored account Score Value. Match = the score breakdown is complete and trustworthy; mismatch = a component is missing, duplicated, or the model changed
Scored Object Count	Shows scored Object Count — distinct scored objects. Concat with SCORE_OBJECT_CODE since IDs unique within type, not across. Slice by Score Object Type for per-type counts.
Score Event Count	Shows scoring event count — high count = volatile or frequently re-scored account.