Collections Scores Duty

Code Name

OA4F_FIN_IEX_SCORES_DUTY

Job Roles

This duty role is related to the following job roles:

• Collections Agent

• Collections Manager

Subject Areas

This duty role secures access to the following subject areas:

• Financials - Collections Scores and Risk

Business Questions

This duty role secures access to data that can answer the following business questions:

• How has each account's score changed over the past 90 days?

• How have component-level scores changed over time for a given account?

• How many accounts have a score below the strategy assignment threshold?

• What are the component-level scores for each account (score explainability)?

• What is the current risk score for each delinquent account?

• What is the portfolio-wide average score trend over the past 12 months?

• What is the score distribution across the portfolio today?

• What is the score velocity and how quickly are scores changing across the portfolio?

• What score band does each account fall into (High/Mid/Low risk)?

• Which accounts have seen their score deteriorate (decrease) in the last 30 days?

• Which accounts have seen their score improve in the last 30 days?

• Which component is most commonly driving scores below the risk threshold?