Cancel or Make Changes to Scheduled Processes

Life is full of second chances! After a schedule process is submitted, you can still cancel it or make other changes in the Scheduled Processes work area.

What you can do to the process depends on its status. Also, depending on what you have access to, you can even work on processes that someone else submitted. If you need to cancel processes that someone else submitted, ask your security administrator to assign you a custom role that has the ESS Administrator Role (ESSAdmin).

Make Changes to Processes

Select the scheduled process in the Search Results table. Here are some things you might be able to do.

• Edit Schedule: Change the submission schedule, for example to submit it biweekly instead of weekly.

  • From the Actions menu, select Edit Schedule.
  • This option is there only if you select the row with the process ID you got when you submitted the process to run on a schedule. The row should be the parent node when you view the search results in a hierarchy, and the status should be Wait.

• Edit Output: If the process generates output and hasn't started running yet, you can change output options, for example from HTML format to PDF. From the Actions menu, select Edit Output.

• Put On Hold or Release Process: You can click the Put On Hold button to pause the process, or Release Process so that a process that's on hold continues to run.

• Change Process Priority: If your implementor has enabled priorities for scheduled processes, and you have the ESS Administrator Role (ESSAdmin), you can click the Change Process Priority button. When there are many submitted processes, those with a lower number, for example 2, would usually run before those with a higher number, for example 7. You can change priorities only for processes that have the Blocked, Hold, Ready, or Wait status.

Even if the process hasn't started, you can't change the parameter settings. You can cancel the process and submit again with the parameter values you want.

Cancel a Process

Select the scheduled process in the Search Results table, and click Cancel Process.

If you submitted a process to run on a schedule, for example once a day, you can cancel the scheduled runs even if some of the runs already happened. Find the original submission, the row with the process ID you got when you submitted the process. The row should be the parent node when you view the search results in a hierarchy, and the status should be Wait. When you cancel this original submission, you cancel any current and future runs based on the schedule you had set.

Sometimes it takes a while for a process to finish canceling. So, you can use the Actions menu to end it. The option you get depends on the process.

• Hard Cancel: To end the process shortly after you canceled it, without waiting for the cancellation to finish by itself.

• Force Cancel: To end a process that has been canceling for over 30 minutes but isn't done yet.

Some processes run on a remote server. If you click Force Cancel, even though the status is changed to Canceled, the process might still be running on the remote server. With the scheduled process still selected in the Search Results table, you check the status of the remote process on the Process Details tab that appears after the table. The Remote Process Status field might display any of these statuses for the remote process (not for your scheduled process):

• Completed Successfully: The remote process was successfully canceled within the 30 minute grace period.

• Running/Unknown: Your scheduled process is in a Canceled state, but the remote process is still running.

• Terminated: Your scheduled process is in a Canceled state, and the remote process is successfully canceled after the 30 minute grace period.

If you click Hard Cancel, you can also check the Process Details tab for the remote status, if any. You would see the External Job Status field instead:

• Completed Successfully: The remote process has successfully canceled.
• Running/Unknown: Your scheduled process is in a Canceled state, but the remote process is still running.

Cancel Processes in Bulk

You can cancel up to 100 processes at once, as long as the processes haven't reached a final state.

1. Click Navigator > Tools > Scheduled Processes.

2. In the Search section, select Cancelable Processes from the Saved Search list.

3. Make sure that what you get in the Search Results table meets these requirements:

   • No more than 100 processes

   • Only processes with a cancelable status:

     • Wait

     • Ready

     • Running

     • Completed

     • Blocked

     • Hold

     • Paused

     • Pending Validation

     • Schedule Ended

     • Error Auto-Retry

4. Use the Search section to change your search results, if you need to.

5. Select Cancel Processes in Bulk from the Actions menu.