Shared Service Centers

Oracle Fusion Cloud Applications enables defining relationships between business units to outline which business unit provides services to the other business units.

Service Provider Model

The service provider model centralizes the following business functions:

  • Procurement

    • Services business units that enable the Requisitioning business function.

    • Processes requisitions and negotiates supplier terms for client business units.

  • Payables Payment

    • Services business units that enable the Payables Invoicing business function.

    • Processes payments for client business units.

  • Customer Payments

    • Services business units that enable the Billing and Revenue Management business function.

    • Processes payments for the transactions of client business units assigned the Billing and Revenue Management business function.

This functionality is used to frame service level agreements and drive security. The service provider relationships provides you with a clear record of how your business operations are centralized. For other centralized processing, business unit security is used (known in Oracle E-Business Suite as Multi-Org Access Control). This means that users who work in a shared service center have the ability to get access and process transactions for many business units.