Run Diagnostic Tests

Use the Diagnostic Dashboard to identify and resolve issues within your application. You can run and monitor diagnostic tests and review the test results using the Diagnostic Dashboard.

To run a diagnostic test, ensure that your user account is associated with one of the following job roles:

  • Application Diagnostics Regular User (ORA_FND_DIAG_REGULAR_USER_JOB)

  • Application Diagnostics Advanced User (ORA_FND_DIAG_ADVANCED_USER_JOB)

  • Application Diagnostics Administrator (ORA_FND_DIAG_ADMINISTRATOR_JOB)

To run a diagnostic test:

  1. Click your user image or name in the global header, and from the Settings and Actions menu, select Run Diagnostic Tests. If you don't see this menu item, then your help desk can make it available to you.

  2. In the Search for Tests or Search for Tags panes, search for and identify the diagnostic tests that you want to run.

  3. From the search results, select the check box for the diagnostic test and click Add to Run. The selected test is added to the Choose Tests to Run and Supply Inputs table.

  4. In the Choose Tests to Run and Supply Inputs table, depending on the value that appears in the Input Status column, perform the appropriate action. This table lists the values that may appear in the Input Status column and the appropriate actions for each value:

    Input Status

    Action

    Required Input Values Missing

    1. Click the Click to Supply or Edit Input Parameters icon in the Input Status column. In the Input Parameters dialog box, specify the parameter values according to the parameter type.

    2. Click OK.

    Note: To skip that test and its nested test steps, deselect the Select to Run Test check box in the Choose Tests to Run and Supply Inputs table.

    Required Input Values Validated or Input Values Validated

    If you want to change an existing input parameter, or check the parameter values the test is currently set to use:

    1. Click the Click to Supply or Edit Input Parameters icon in the Input Status column.

    2. In the Input Parameters dialog box, review the existing parameters or specify new input parameters, as applicable.

    3. Click OK.

    No Inputs Specified

    Proceed to step 4.

  5. From the View menu in the Choose Tests to Run and Supply Inputs table, select Availability.

  6. In the Diagnostic Test Availability dialog box, from the Select the Diagnostic Test for Details table, select each test and check the icon displayed the Availability column.

    • If the Availability column displays a check mark icon, then the selected test is currently available to be run.

    • If the Availability column displays a warning icon, or if you want to determine whether the test is internal or external, click Detach in the Available Details table header, and proceed to the next step.

    If all the listed tests are available to be run, and you don't need to know whether they're internal or external, proceed to Step 8.

  7. In the detached table, here are a few things to do:

    • If the Details of Required Test Components column contains the name of Oracle Fusion Cloud Applications, then the test is an internal diagnostic test. Otherwise, it's an external diagnostic test.

    • If the Error column contains an error message, take appropriate action to correct it.

  8. Repeat steps 4 through 6 to verify that all listed tests are now available to run, and proceed to the next step.

  9. Optionally, you can enter a name for your test run in the Run Name field in the toolbar of the Choose Tests to Run and Supply Inputs table. If you use the word error, or if you leave the Run Name field blank, the application automatically assigns the test run a name.

  10. From the Run Options menu, select the appropriate options depending on how you want the selected diagnostic test or tests to run. This table lists the options available in the Run Options menu, and describes the consequences of selecting each option.

    Run Option

    Description

    Run Now

    Runs the selected test or tests immediately after you click Run.

    Run Later

    Schedules when the test or tests are run, if this option is available.

    When you select Run Later, the Run button on the toolbar changes to a Schedule Run button. Complete the following steps to schedule when the test or tests will be run:

    1. Click the Schedule Run button.

    2. In the Schedule Tests dialog box, click the Schedule tab and select Use a Schedule.

    3. From the Frequency menu, select how often to run the selected test or tests.

    4. In the Start field, specify the date and time at which to start testing.

    5. Click Submit.

    No Prerequisites

    Runs the selected test or tests without running the prerequisite tests.

    Run in Parallel

    Runs the selected test or tests using multiple threads. The default value is 3, and you can select any value from 2 through 5.

    Run Synchronously

    Runs the selected test or tests using a single thread.

  11. Click Run.