Reset Passwords

Use the Security Console to reset other users' passwords. The new password must conform to the password policy from the user category that's assigned to the user.

1. In the Security Console, click the Users tab.

2. On the User Accounts page, search for the user whose password you want to change.

3. In the Action drop-down list for the user, select Reset Password. Or, you can click the display name and then click the Reset Password button on the User Account Details page.

4. In the Reset Password dialog box, select whether to generate the password automatically or change it manually. For a manual change, enter a new password.

   Note: If you don't see the manual reset option, go to the user category assigned to the user and select the Administrator can manually reset password check box in the Password Policy tab of the user category.

5. Click Reset Password.

An email with a link to reset the password is sent to the user.