What are the different channels available in the digital assistant?

This table lists the different skills and the supported channels.

Skill

Description

Channels Supported

Expenses

You use this skill to do your day-to-day expenses-related tasks.

  • Oracle Web

  • Microsoft Teams

  • Twilio SMS

Project Time Entry

You use this skill to record your project-based time entries and submit time cards.

  • Microsoft Teams

  • Twilio SMS

Project Management

You use this skill to do your project management activities, such as view and update tasks, deliverables, issues, and action items. You can also check the project progress and financial status.

  • Microsoft Teams

  • Twilio SMS

CX Sales

You use this skill to do your day-to-day sales-related tasks.

  • Microsoft Teams

Internal Candidate Experience

You use this skill to help your employees to search for jobs, check their application status, and withdraw their application.

  • Oracle Web

  • Microsoft Teams

  • Twilio SMS

Hiring

You use this skill to help your recruiters and the hiring team to check requisition status and candidate status and review any pending offers.

  • Oracle Web

  • Microsoft Teams

  • Twilio SMS

HcmV2

You use this skill to start manager or employee self-service transactions and to clarify your employment-related questions.

  • Oracle Web

HCM Knowledge You use this skill to support user queries on knowledge base content available to Classic HR Help Desk customers.
  • Oracle Web

Candidate Experience V2 You use this skill to search for jobs, check their application status, and withdraw their application.
  • Oracle Web

Help Desk

You use this skill to clarify the queries of your employees.

  • Oracle Web