Where to Find Information About Product-Specific Digital Assistants
Here are some resources to help you get going.
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Service |
Oracle Digital Assistant Skill |
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Oracle Fusion Cloud HCM |
HcmV2: You use this skill to start manager or employee self-service transactions and to clarify your employment-related questions. HCM Knowledge: You use this skill to make Knowledge Management knowledge base content available to HCM HR Help Desk users through multiple channels. Hiring: You use this skill to check the status of your requisitions and candidates, and review any pending offers. Approvals: You use this skill to see the tasks that require your approval and the status of your approval submissions. Candidate Experience: You use this skill to search for jobs, check your application status, and withdraw your application. Internal Candidate Experience: You use this skill to search for internal jobs, check your application status, and withdraw your application. |
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Oracle CX Sales |
You use this skill to do your day-to-day sales-related tasks. |
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Oracle Expense |
You use this skill to do your day-to-day expenses-related tasks. |
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Oracle Logistics Digital Assistant |
You use this skill to track the status of your orders and shipments from Oracle Transportation Management (OTM) Cloud. |
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Oracle Project Management |
Project Time Entry: You use this skill to record your project-based time entries and submit time cards. Project Management: You use this skill to do your project management activities, such as view and update tasks, deliverables, issues, and action items. You can also check the project progress and financial status. |
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Oracle Field Service |
You use the sample skills provided by Oracle Field Service for helping technicians who have started an activity and for helping technicians when they haven't been able to start the activity. |
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Oracle Care Experience |
You use this skill to set up care experience. |
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Oracle B2C Service |
You use this skill to quickly create your own digital assistant that handles functionality such as FAQs, Knowledge Search, Agent Handover, Check Status, and Small Talk. |
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