How do I cancel or make changes to scheduled processes that are submitted to run on a recurring schedule?

First, if you can, find the process that was submitted on a recurring schedule by its process ID.

If you don't have the process ID, here's how you find it:

  1. In the Scheduled Processes work area, search by the process name, the Wait status, and a submission time before the current date.
  2. For the search results, select Hierarchy for the View option.
  3. Select the parent node that represents the process submitted to run on a schedule.

With the process selected in the Search Results table, select what you want to do from the Actions menu. For example, Edit Schedule to change the end date or frequency, or Cancel Process to cancel the original submission and all remaining runs.

If the Edit Schedule option isn't available, it's likely that the process was submitted outside the application, for example through a SOAP web service. And, the schedule was defined with iCalendar in a way that doesn't map to what you can define on the Edit Schedule page.