View the Status and Result of a Diagnostic Test

Use the Diagnostic Dashboard to check the status and view the results of a diagnostic test. You can review information about whether tests or test runs completed successfully, and if they detected any problems.

Check the Status of a Diagnostic Test

To check the status of a diagnostic test using the Diagnostic Dashboard:

1. Click your user image or name in the global header, and from the Settings and Actions menu, select Run Diagnostic Tests. If you don't see this menu item, then your help desk can make it available to you.

2. After running a diagnostic test using Diagnostic Dashboard, you may need to click Refresh to display the latest status information.

3. Click the Run Status link in the Tasks pane.

4. If you want the Diagnostic Test Run Status table to display only certain types of rows, select the pertinent option from the Find list.

   Alternatively, click the Search Test Runs icon to search for specific rows in the Diagnostic Test Run Status table.

5. Expand the test run nodes to view the list of executions for each test.

6. In the Diagnostic Test Run Status table, review these statuses:

   • Execution Status: This column displays status information about whether tests and test runs have completed or encountered errors.

   • Diagnostic Status: This column displays status information about whether the individual diagnostic tests detected any problems before completing.

View the Result of a Diagnostic Test

To view the results of a diagnostic test, click the View Test Results icon in the Report column. You can review all the details pertaining to that test.