New Duties

This table lists the new duties for the Common offering.

Duty Role Description

Customer Service Billing Information Viewing

View customer billing information across Oracle Fusion Service, including service requests and service work orders.

Customer Service SCM Orders Management

Allow creation and management of supply chain management orders across Oracle Fusion Service, including service requests and service work orders.

Customer Service SCM Orders Viewing

View supply chain management orders across Oracle Fusion Service, including service requests and service work orders.

PSC Run Calculate Fees Process

Allows users to run the calculate fees job.

Utilities Configuration Administrator

Individual responsible for maintaining utilities industry configurations.