Troubleshoot Desktop Integration for Excel

If you run into any issues with the integration, use the Client Health Check tool first to find out what integration issues you might have and how to resolve them.

For more information, see: How to use the ADF Desktop Integration Client Health Check Tool (KB95967).

If the health check tool doesn't resolve your issue, you can uninstall and reinstall the Oracle ADF Desktop Integration add-in.

Note: For more information about the version of Oracle ADF Desktop Integration, see: ADFdi Version Check (KB98580).

Uninstall the Desktop Add-In

Use the Microsoft Windows Settings to remove the ADF Desktop Integration add-in. After removing the add-in, you can use the integrated Excel workbooks on this system only after you reinstall the ADF Desktop Integration add-in.

1. Open Windows Settings and go to Apps & features.

2. Select Oracle ADF Desktop Integration Add-In for Excel from the list of programs.

3. Click Uninstall from the toolbar at the top of the program list.

4. When prompted, click Uninstall to remove the Oracle ADF Desktop Integration add-in.

Note:

If you have installed the Oracle ADF Desktop Integration add-in on multiple user profiles using the current-user installer, you must remove it from each user profile.