Create a Named Condition

Create a reusable condition that you can reference in rules or other routing patterns. Once referenced, any changes to a named condition apply wherever the named condition is used.

1. Add a named condition.
2. Enter a name and description for a new named condition.
3. Add a category to your named condition. Select the condition attributes, drag and drop to order them if there are more than one, and click Apply. The condition attributes appear as columns in the grid
4. Define the condition. Click in the condition attribute’s column cell and specify an operator, value type, and values. The value can be either manually entered, or in cases where a condition attribute has a list of values, you can select from or search that list to set a value for evaluation.