Home Cloud Cloud Applications B2B Service 20b Oracle B2B Service 20B Books Getting Started with Oracle Cloud HTML PDF Using B2B Service HTML PDF Describes how to use service features and components in Oracle B2B Service. Using Common Features HTML PDF Provides help for end user features that are common across Oracle Applications Cloud. Using Customer Data Management for CX Sales and B2B Service HTML PDF Describes how to manage customer information and identify and resolve duplicates, verify addresses, and enrich data in Oracle CX Sales and B2B Service. Using Knowledge Management HTML PDF Describes how agents, self-service users, and authors can use knowledge management. Implementing B2B Service HTML PDF Describes how to set up service components and features of Oracle B2B Service. Implementing Customer Data Management for CX Sales and B2B Service HTML PDF Describes how to implement the Customer Data Management components and features for Oracle CX Sales and B2B Service such as duplicate identification, duplicate resolution, address verification, and data enrichment. Implementing Digital Customer Service HTML PDF Describes how to set up Digital Customer Service for Oracle B2B Service. Implementing Knowledge Management HTML PDF Describes how to set up knowledge management components and features. Understanding File-Based Data Import and Export for CX Sales and B2B Service HTML PDF Describes how to import legacy and other data into Oracle CX Sales and B2B Service using File-Based Data Import, and export data out of these applications. Understanding Import and Export Management for CX Sales and B2B Service HTML PDF Describes how to import legacy and other data into Oracle CX Sales and B2B Service using Import and Export Management, and export data out of these applications. Understanding Scheduled Processes HTML PDF Describes the scheduled processes for Oracle CX and contains guidance on how to use them. Using Functional Setup Manager HTML PDF Describes how to use Functional Setup Manager to manage implementation projects, execute task lists, and migrate data between application instances. Administering Knowledge Management HTML PDF Describes how administrators can perform knowledge management maintenance and ongoing operations tasks. Creating a Business Intelligence Cloud Extract HTML PDF Describes how to extract Oracle Applications Cloud data and load it into a data warehouse. Oracle Applications Cloud Licensing Information Guide HTML PDF Details third-party licensing information for Oracle Applications. Subject Areas for Transactional Business Intelligence in CX Sales and B2B Service HTML PDF Provides descriptions, business questions, and security roles for the subject areas in Oracle CX Sales and B2B Service. Configuring and Extending Applications HTML PDF Describes how to use runtime tools such as Page Composer or flexfields to configure and extend Oracle Applications Cloud. Configuring Applications Using Application Composer HTML PDF Describes how to use Application Composer to configure and extend Oracle Applications Cloud. Groovy Scripting Reference HTML PDF Explains the basics of using the Groovy scripting language to enhance your Oracle Applications Cloud offerings. Securing Sales and Service HTML PDF Describes how to enable user access to Oracle CX Sales and B2B Service functions and data. Security Reference for Common Features HTML PDF Provides a reference of roles, role hierarchies, privileges, and policies as delivered for use by all offerings Security Reference for CX Sales and B2B Service HTML PDF Provides a reference of roles, role hierarchies, privileges, and policies as delivered for the Oracle CX Sales and Oracle B2B Service offerings. Integrating B2B Service with Field Service HTML PDF Outlines the implementation and configuration steps required to integrate, create, and update processes on service work orders in Oracle B2B Service with activities in Oracle Field Service. File-Based Data Import for CX Sales and B2B Service HTML Describes file-based data imports to import or update legacy and other data into Oracle CX Sales and B2B Service from external applications. REST API for Chat in B2B Service HTML Last Updated May 2020 You can use the REST API for Chat in B2B Service to create and manage chat engagements.Whether you're experienced with or new to REST, use this guide to find what you need, including: A quick start that walks you through a simple request example. Detailed descriptions for each REST endpoint. REST API for Common Features in Oracle Applications Cloud HTML Last Updated May 2020You can use Oracle REST APIs to view and manage data stored in Oracle Applications Cloud.Whether you're experienced with or new to REST, use this guide to find what you need, including:A quick start how-to that walks you through a simple request example.Use cases that provide real-world solutions with code examples.Detailed descriptions for each REST resource. REST API for CX Sales and B2B Service HTML Last Updated June 2020You can use Oracle REST APIs to view and manage data stored in CX Sales and B2B Service.Whether you're experienced with or new to REST, use this guide to find what you need, including:A quick start that walks you through a simple request example.Use cases that provide real-world solutions with code examples.Detailed descriptions for each REST API resource. REST API for Knowledge Management in B2B Service HTML Last Updated May 2020 You can use Oracle REST APIs to view and manage data stored in Knowledge Management in B2B Service.Whether you're experienced with or new to REST, use this guide to find what you need, including: A quick start that walks you through a simple request example. Detailed descriptions for each REST resource. SOAP Web Services for CX Sales and B2B Service HTML PDF Describes SOAP web services to integrate with or extend Oracle CX Sales and B2B Service. Tables and Views for Common Features HTML Describes tables and views for common features within Oracle Applications Cloud. Tables and Views for CX Sales and B2B Service HTML Describes tables and views for Oracle CX Sales and B2B Service.
