8Password Administration

Reset the System Administrator Password

Your B2C Service site has a system-defined administrator account, known as the System Administrator.

By default, the System Administrator is granted the highest level of permissions available that includes all possible permissions. The System Administrator uses the “administrator” login on B2C Service sites and the “admin” login on Intelligent Advisor sites.
  1. From the Configuration Assistant home page, click the Intelligent Advisor or Service site for which you want to reset the System Administrator password.

  2. Click the menu icon and select Reset Admin Password.

    This figure shows the Reset Admin Password option.
  3. Click Yes to confirm the password reset. If successful, a message appears that the System Administrator password has been reset, and that an email containing the new password has been sent to your email address.

  4. Click OK.