Pass-Through Authentication Configuration Settings

A number of configuration settings must be modified to configure pass-through authentication. These settings are listed here and described in detail in the topics referenced in the table.

Configuration settings are modified using the Configuration Settings editor. For more information about configuration settings, see How the Configuration Settings Editor Works.

Table 1. Pass-Through Authentication Configuration Settings
Setting Description

EGW_AUTO_CONT_ CREATE

This setting, which is enabled by default, allows the creation of new contact records when an email is received from an email address that does not already exist in the database. To avoid potential login issues when using PTA, this setting should be disabled. See Enable and Configure Pass-Through Authentication.

EU_CUST_PASSWORD_ ENABLED

This setting, which is enabled by default, enables the display of the contact password field on customer portal pages. This setting should be enabled when using PTA. See How You Define the External Login Page.

PTA_ENABLED

Enables the use of pass-through authentication. See Enable and Configure Pass-Through Authentication.

PTA_ENCRYPTION_IV

Specifies the initialization vector you want to use for PTA encryption. See Why and How to Use Data Encryption.

PTA_ENCRYPTION_ KEYGEN

Specifies the keygen method you want to use for PTA encryption. Refer to Why and How to Use Data Encryption.

PTA_ENCRYPTION_ METHOD

Specifies the encryption method you want to use for PTA logins. Refer to How You Enable Dual-Mode Login and Why and How to Use Data Encryption.

PTA_ENCRYPTION_ PADDING

Specifies the type of padding you want to use for PTA encryption. See Why and How to Use Data Encryption.

PTA_ENCRYPTION_ SALT

Specifies the salt value you want to use for PTA encryption. See Why and How to Use Data Encryption.

PTA_ERROR_URL

Specifies the URL where customers are redirected when PTA login attempts fail. If this setting is blank, customers are redirected to the URL specified in the PTA_EXTERNAL_LOGIN_URL setting. See How You Interpret Error Codes.

PTA_EXTERNAL_ LOGIN_URL

Contains the URL to a login page where customers are directed if they try to access a customer portal page that requires authentication. See How You Define the External Login Page.

PTA_EXTERNAL_ LOGOUT_SCRIPT_URL

Specifies the URL where customers are directed to log out of the customer portal. If this setting has a value, customers can log out of the customer portal. If the setting is blank, customers will not be able to log out from the customer portal since the logout widget will not display. See How You Require Customers to Log Out From the Customer Portal.

PTA_EXTERNAL_POST_ LOGOUT_URL

Contains the URL to the page where you want to redirect customers after they log out of the external system. See How You Require Customers to Log Out From the Customer Portal.

PTA_IGNORE_ CONTACT_PASSWORD

Specifies whether contact passwords are honored during PTA logins. See How You Enable Dual-Mode Login.

PTA_SECRET_KEY

Contains the secret key used to validate login integration parameters when encryption is disabled, or the key to decode the PTA string when encryption is enabled. See Why and How to Use Data Encryption.