Single Sign-On Configuration
B2C Service supports enabling Single Sign-On (SSO) configuration, which allows you to gain access to an interface or a site from within your network without the need for tool-specific credentials.
When you enable SSO, it updates the following configuration verbs:
- AGENT_SAML20_SSO_ENABLED
- CONTACT_SAML20_SSO_ENABLED
- SSO_ENABLE_EXTERNAL_IDP
Use this procedure to enable SSO for a site:
- From the Configuration Assistant main page, click the menu icon for the site for which you want to enable SSO.
- Select the Enable SSO Configuration option.
- Click Yes.
Note: When you enable SSO for a B2C Service site, it is enabled for all the interfaces
associated with that site.
Use this procedure to enable SSO for an interface:
- From the Configuration Assistant main page, click the site which contains the interface.
- Click the Interface tab.
- Click the menu icon for the interface, for which you want to enable SSO.
- Select the Enable SSO Configuration option.
- Click Yes.