Contents
1 Introduction
2 Pass-Through Authentication Configuration
- Enable and Configure Pass-Through Authentication
- How You Define the External Login Page
- Why and How to Use Data Encryption
- Stage Your Customer Portal Pages
- Promote Your Customer Portal Pages
- How You Configure the Customer Portal for Pass-Through Authentication
- How You Use Pass-Through Authentication When a Chat Request is Accepted
- Edit Configuration Settings
- Remove Your Account Pages and Links
3 Custom Login and Logout
- Require a Login for Customer Portal Pages
- How You Require Customers to Log Out From the Customer Portal
- How You Implement a Customer Login Script
- How You Log Out of Pass-Through Authentication with Communities Disabled
- How You Log Out of Pass-Through Authentication with Communities Enabled
4 Customer Permissions
- Allow Customers to Edit Fields on the Account Settings Page
- How You Use Pass-Through Authentication with Service Level Agreements
5 Dual-Mode Login
- How You Enable Dual-Mode Login
- How You Create an Account with Dual-Mode Login Enabled
- How You Allow Customers to Update Accounts With Dual-Mode Login Enabled