Change History
Review what's new in this document.
February 2026
The following table lists changes introduced in this version of the document.
| Change | Type | Description |
|---|---|---|
| Get engagement queue for Consumer | Updates to the operation | Updated the description to specify that new line characters should be removed from the JSON request before the JSON object is URL encoded. |
| Get queue statistics for Consumer | Updates to the operation | Updated the description to specify that new line characters should be removed from the JSON request before the JSON object is URL encoded. |
| Send a message for Consumer | Updates to the operation | Updated the description to outline the implementation of Tier-1 spam handling on the chat server. |
| Get Started section | Updates to topics | The topics in this section have been revised and improved to increase usability. |
November 2025
The following table lists changes introduced in this version of the document.
| Change | Type | Description |
|---|---|---|
| Get system messages for Consumer | Updates to the operation | Added the agentSessionType attribute to the
response.
|