Change History
Review what's new in this document.
November 2025
The following table lists changes introduced in this version of the document.
| Change | Type | Description |
|---|---|---|
| Get system messages for Consumer | Updates to the operation | Added the agentSessionType attribute to the
response.
|
November 2024
The following table lists changes introduced in this version of the document.
| Change | Type | Description |
|---|---|---|
| Get reroute availability for Agent | Updates to the operation | Added the engagementId and
engagementIdString attributes to the
response.
|
| Get Started section | Updates to topics | The topics in this section have been revised and improved to increase usability. |