REST API for Knowledge Advanced in B2C Service

Incident links

get

/km/api/v1/incidents/{id}/incidentLinks

This method returns a paginated list of IncidentLink objects for all the Content objects linked to the Incident object with the specified ID parameter.

This resource supports the orderBy request parameter. You can use this parameter with the HTTP service request to sort the returned list.

You can find the different values to use with the orderBy parameter in the schema and catalog information of the resource. To get the schema and catalog information, use the GET method with the mediaType value as 'application/schema+json' in the HTTP request.

The example URI to get the schema and catalog of the resource is as follows:

http://<IM_REST_API_HOST>/km/api/latest/metadata-catalog/incidentLinks

Response Errors

The possible error responses for this method are as follows:

OKDOM-GEN0006
This error is displayed when you specify any invalid value as contentState parameter with the HTTP service request.

The valid values for contentState parameter are: PUBLISHED, LATEST, and LATESTVALID.
$INVALID_CONTENTSTATE_FOR_SERVICE_CODE$
This error is displayed when you specify LATEST as the contentState value along with the HTTP Service request.

The incidentLinks resource does not allow the LATEST as contentState parameter value.

Example URIs

The example URIs for this method are as follows:

http://<IM_REST_API_HOST>/km/api/latest/incidents/{id}/incidentLinks
The request returns a paginated list of IncidentLink objects in the FULL mode. By default, objects in the list are sorted by date added. The nested Content objects are displayed for the published version of the content.
http://<IM_REST_API_HOST>/km/api/latest/incidents/{id}/incidentLinks?mode=KEY&orderBy=recordId
The request returns a paginated list of IncidentLink objects in the KEY mode. Objects in the list are sorted by recordId. The nested Content objects are displayed for the published version of the content.
http://<IM_REST_API_HOST>/km/api/latest/incidents/{id}/incidentLinks?contentState=LATESTVALID
The request returns a paginated list of IncidentLink objects in the FULL mode. By default, objects in the list are sorted by the date added. The nested Content objects are displayed for the latest valid version of the content. Valid options for contentState include PUBLISHED and LATESTVALID.

Request

Path Parameters

id: string

The incident's record ID

Response

Supported Media Types

application/json
application/xml

200 Response

OK.

Root Schema : ResultList IncidentLinkKey

Type: object

Title: ResultList IncidentLinkKey

Match All

Show Source

allOf Collection Paging Resource

Title: Collection Paging Resource

Oracle base collection resource schema definition.
object ResultList IncidentLinkKey-allOf[1]

{
    "title":"ResultList IncidentLinkKey",
    "type":"object",
    "allOf":[
        {
            "$ref":"#/definitions/collectionPagedResource"
        },
        {
            "properties":{
                "items":{
                    "type":"array",
                    "items":{
                        "$ref":"#/definitions/IncidentLinkKey"
                    }
                }
            }
        }
    ]
}

Nested Schema : Collection Paging Resource

Title: Collection Paging Resource

Oracle base collection resource schema definition.

Match All

Show Source

allOf Base Collection Resource

Title: Base Collection Resource

Oracle base collection resource schema definition.
object Collection Paging Resource-allOf[1]

{
    "title":"Collection Paging Resource",
    "description":"Oracle base collection resource schema definition. ",
    "allOf":[
        {
            "$ref":"#/definitions/collectionBaseResource"
        },
        {
            "properties":{
                "hasMore":{
                    "type":"boolean",
                    "description":"Boolean value that is set to true if more resources are available on the server than the subset returned in current page."
                },
                "totalResults":{
                    "type":"integer",
                    "description":"Total count of the resource instances, including both the instances in the current range and the instances on the server that satisfy the request."
                },
                "limit":{
                    "type":"integer",
                    "description":"Actual paging size used by the server."
                },
                "count":{
                    "type":"integer",
                    "description":"Number of resource instances returned in the current range."
                },
                "offset":{
                    "type":"integer",
                    "description":"Offset value used in the current page. "
                }
            }
        }
    ]
}

Nested Schema : Base Collection Resource

Title: Base Collection Resource

Oracle base collection resource schema definition.

Match All

Show Source

object Singular Resource

Title: Singular Resource

Oracle base singular resource schema definition.
object Base Collection Resource-allOf[1]

{
    "title":"Base Collection Resource",
    "description":"Oracle base collection resource schema definition. ",
    "allOf":[
        {
            "$ref":"#/definitions/singularResource"
        },
        {
            "properties":{
                "items":{
                    "type":"array",
                    "items":{
                        "type":"object"
                    }
                }
            }
        }
    ]
}

Nested Schema : Singular Resource

Type: object

Title: Singular Resource

Oracle base singular resource schema definition.

Show Source

links(optional): array links

{
    "title":"Singular Resource",
    "description":"Oracle base singular resource schema definition.",
    "type":"object",
    "properties":{
        "links":{
            "type":"array",
            "items":{
                "$ref":"#/definitions/instanceLink"
            }
        }
    }
}

Nested Schema : Base Collection Resource-allOf[1]

Type: object

Show Source

items(optional): array items

{
    "properties":{
        "items":{
            "type":"array",
            "items":{
                "type":"object"
            }
        }
    }
}

Nested Schema : Collection Paging Resource-allOf[1]

Type: object

Show Source

count(optional): integer

Number of resource instances returned in the current range.
hasMore(optional): boolean

Boolean value that is set to true if more resources are available on the server than the subset returned in current page.
limit(optional): integer

Actual paging size used by the server.
offset(optional): integer

Offset value used in the current page.
totalResults(optional): integer

Total count of the resource instances, including both the instances in the current range and the instances on the server that satisfy the request.

{
    "properties":{
        "hasMore":{
            "type":"boolean",
            "description":"Boolean value that is set to true if more resources are available on the server than the subset returned in current page."
        },
        "totalResults":{
            "type":"integer",
            "description":"Total count of the resource instances, including both the instances in the current range and the instances on the server that satisfy the request."
        },
        "limit":{
            "type":"integer",
            "description":"Actual paging size used by the server."
        },
        "count":{
            "type":"integer",
            "description":"Number of resource instances returned in the current range."
        },
        "offset":{
            "type":"integer",
            "description":"Offset value used in the current page. "
        }
    }
}

Nested Schema : ResultList IncidentLinkKey-allOf[1]

Type: object

Show Source

items(optional): array items

{
    "properties":{
        "items":{
            "type":"array",
            "items":{
                "$ref":"#/definitions/IncidentLinkKey"
            }
        }
    }
}

Nested Schema : links

Type: array

Show Source

Array of: object instanceLink

Metadata describing link description objects that MAY appear in the JSON instance representation.

{
    "type":"array",
    "items":{
        "$ref":"#/definitions/instanceLink"
    }
}

Nested Schema : instanceLink

Type: object

Metadata describing link description objects that MAY appear in the JSON instance representation.

Show Source

href: string

URI [RFC3986] or URI Template [RFC6570]. If the value is set to URI Template, then the "templated" property must be set to true.
mediaType(optional): string

Media type, as defined by RFC 2046, describing the link target.
method(optional): string

HTTP method for requesting the target of the link.
profile(optional): string

Link to the metadata of the resource, such as JSON-schema, that describes the resource expected when dereferencing the target resource..
rel: string

Name of the link relation that, in addition to the type property, can be used to retrieve link details. For example, href or profile.
templated(optional): boolean

Boolean flag that specifies that "href" property is a URI or URI Template. If the property is a URI template, set this value to true. By default, this value is false.

{
    "type":"object",
    "description":"Metadata describing link description objects that MAY appear in the JSON instance representation.",
    "properties":{
        "href":{
            "description":"URI [RFC3986] or URI Template [RFC6570]. If the value is set to URI Template, then the \"templated\" property must be set to true.",
            "type":"string"
        },
        "rel":{
            "description":"Name of the link relation that, in addition to the type property, can be used to retrieve link details. For example, href or profile.",
            "type":"string"
        },
        "templated":{
            "description":"Boolean flag that specifies that \"href\" property is a URI or URI Template. If the property is a URI template, set this value to true. By default, this value is false.",
            "type":"boolean"
        },
        "mediaType":{
            "description":"Media type, as defined by RFC 2046, describing the link target.",
            "type":"string"
        },
        "method":{
            "description":"HTTP method for requesting the target of the link.",
            "type":"string"
        },
        "profile":{
            "description":"Link to the metadata of the resource, such as JSON-schema, that describes the resource expected when dereferencing the target resource..",
            "type":"string"
        }
    },
    "required":[
        "href",
        "rel"
    ]
}

Nested Schema : items

Type: array

Show Source

Array of: object items

{
    "type":"array",
    "items":{
        "type":"object"
    }
}

Nested Schema : items

Type: object

Nested Schema : items

Type: array

Show Source

Array of: IncidentLinkKey

{
    "type":"array",
    "items":{
        "$ref":"#/definitions/IncidentLinkKey"
    }
}

Nested Schema : IncidentLinkKey

Match All

Show Source

object Singular Resource

Title: Singular Resource

Oracle base singular resource schema definition.
object IncidentLinkKey-allOf[1]

{
    "allOf":[
        {
            "$ref":"#/definitions/singularResource"
        },
        {
            "properties":{
                "recordId":{
                    "type":"string",
                    "description":"<p>The unique identifier of the IncidentLink object.</p>"
                }
            }
        }
    ]
}

Nested Schema : IncidentLinkKey-allOf[1]

Type: object

Show Source

recordId(optional): string

The unique identifier of the IncidentLink object.

{
    "properties":{
        "recordId":{
            "type":"string",
            "description":"<p>The unique identifier of the IncidentLink object.</p>"
        }
    }
}

Examples

The following example shows how to find all Incident Link objects for all the Content objects linked to the Incident object with the specified ID parameter by submitting a get request on the REST resource using cURL.

cURL Command

curl -X "GET" "http://<IM_REST_API_HOST>/km/api/latest/incidents/{id}/incidentLinks"

Example of Request Header

The following shows an example of the request header.

-H "kmauthtoken: {\"siteName\":\"ORACLE_KNOWLEDGE\",\"integrationUserToken\":\"\"+eCJYkxKwj5HUaIiJYun0/TpatwT1LmtcsF05W33xnEojifV/AsLDj9RpN0lKuorTMNKeSE1tgC7svVL+BzntqDON4KiM1HFlpxvXEUCB0P2w0Xrs75McygqxdVaDSE9"}" \
-H "Accept: application/json"

Example of Response Body

The following shows an example of the response body in JSON format.

{
  "dateAdded" : "2013-11-05T13:48:20EST",
  "dateModified" : "2013-11-05T13:48:20EST",
  "incident" : {
    "recordId" : "2LKAJDFO8234OIJ3O24P18439837409819",
    "incidentId" : "140005-14895892",
    "links" : [ {
      "rel" : "canonical",
      "href" : "http://<IM_REST_API_HOST>/km/api/{version}/{resourceURI}",
      "mediaType" : "application/json, application/xml",
      "templated" : true,
      "method" : "GET",
      "profile" : "http://<IM_REST_API_HOST>/km/api/{version}/metadata-catalog/{resourceName}"
    } ]
  },
  "document" : {
    "recordId" : "10834GALKGJ0187394813N401347981324",
    "versionId" : "1324IUH12934701324NL340987134KJN1341",
    "documentId" : "RE123",
    "title" : "Reference Document for Oracle Knowledge",
    "version" : "4.0",
    "answerId" : 0,
    "links" : [ {
      "rel" : "canonical",
      "href" : "http://<IM_REST_API_HOST>/km/api/{version}/{resourceURI}",
      "mediaType" : "application/json, application/xml",
      "templated" : true,
      "method" : "GET",
      "profile" : "http://<IM_REST_API_HOST>/km/api/{version}/metadata-catalog/{resourceName}"
    } ]
  },
  "recordId" : "321SDF6FO82346824P1842344409654SD14",
  "links" : [ {
    "rel" : "canonical",
    "href" : "http://<IM_REST_API_HOST>/km/api/{version}/{resourceURI}",
    "mediaType" : "application/json, application/xml",
    "templated" : true,
    "method" : "GET",
    "profile" : "http://<IM_REST_API_HOST>/km/api/{version}/metadata-catalog/{resourceName}"
  } ]
}