Get interface mapping
/km/api/v1/views/getInterfaceMapping
This method returns a list of RnInterfaces based on the parameters that are passed in. There are different ways the caller can call this method. First, the method can be called without specifying any parameters in which case all of the RnInterfaces will be returned. The user may also call the method while supplying the interfaceId or the viewId parameter. The user may not specify both the interfaceId and the viewId values.
Parameters for this service are:
interfaceId - RN interface Id value for the RnInterface to be retrieved.
viewId - All RN interfaces that contains the view specified by the view's record id is retrieved.
- OK-SEC0001 - If a user does not have required permission to call this service..
- OK-GEN0030 - When both interfaceId and viewId is not null and not empty.
http://<IM_REST_API_HOST>/km/api/latest/views/getInterfaceMapping?interfaceId={id}&viewId={viewId}
The request returns all RnInterfaces or ones that matches the passed in interfaceId or viewId.
Yields Errors:
Example URIs
The example URIs for this method are as follows:
Request
- application/json
- application/xml
-
interfaceId(optional): integer
$iqutil.fixForJSonString(${acParam.getDocumentation()})
-
viewId: string
$iqutil.fixForJSonString(${acParam.getDocumentation()})
Response
- application/json
- application/xml
200 Response
object
ResultList RnInterface
-
allOf
Collection Paging Resource
Title:
Collection Paging Resource
Oracle base collection resource schema definition. -
object
ResultList RnInterface-allOf[1]
Collection Paging Resource
-
allOf
Base Collection Resource
Title:
Base Collection Resource
Oracle base collection resource schema definition. -
object
Collection Paging Resource-allOf[1]
Base Collection Resource
-
object
Singular Resource
Title:
Singular Resource
Oracle base singular resource schema definition. -
object
Base Collection Resource-allOf[1]
object
Singular Resource
object
-
count(optional):
integer
Number of resource instances returned in the current range.
-
hasMore(optional):
boolean
Boolean value that is set to true if more resources are available on the server than the subset returned in current page.
-
limit(optional):
integer
Actual paging size used by the server.
-
offset(optional):
integer
Offset value used in the current page.
-
totalResults(optional):
integer
Total count of the resource instances, including both the instances in the current range and the instances on the server that satisfy the request.
array
-
Array of:
object instanceLink
Metadata describing link description objects that MAY appear in the JSON instance representation.
object
-
href:
string
URI [RFC3986] or URI Template [RFC6570]. If the value is set to URI Template, then the "templated" property must be set to true.
-
mediaType(optional):
string
Media type, as defined by RFC 2046, describing the link target.
-
method(optional):
string
HTTP method for requesting the target of the link.
-
profile(optional):
string
Link to the metadata of the resource, such as JSON-schema, that describes the resource expected when dereferencing the target resource..
-
rel:
string
Name of the link relation that, in addition to the type property, can be used to retrieve link details. For example, href or profile.
-
templated(optional):
boolean
Boolean flag that specifies that "href" property is a URI or URI Template. If the property is a URI template, set this value to true. By default, this value is false.
object
-
object
RnInterfaceKey
Title:
RnInterfaceKey
-
object
RnInterfaceData-allOf[1]
object
RnInterfaceKey
-
interfaceId(optional):
integer
A RightNow interface Id.
-
recordId(optional):
string
A GUID of the RnInterface record.
object
-
dateAdded(optional):
string(date-time)
The date when the RnInterface object was created or added
-
dateModified(optional):
string(date-time)
The date when the RnInterface object was last modified.
-
object
Singular Resource
Title:
Singular Resource
Oracle base singular resource schema definition. -
object
LocaleKey-allOf[1]
-
object
Singular Resource
Title:
Singular Resource
Oracle base singular resource schema definition. -
object
ViewKey-allOf[1]
object
-
recordId(optional):
string
The unique identifier of the Locale object.
object
-
name(optional):
string
Localized name of the view
-
recordId(optional):
string
GUID of the SITE table containing the view definition
-
referenceKey(optional):
string
Non localized reference key for the view
Examples
The following example shows how to find a list of Service Cloud interfaces or a specific interface depending upon on the parameters specified in the HTTP request by submitting a GET request on the REST resource using cURL.
cURL Command Example
curl -X "GET" "http://<IM_REST_API_HOST>/km/api/latest/views/getInterfaceMapping
Example of Request Header
The following shows an example of the request header.
-H "kmauthtoken: {\"siteName\":\"ORACLE_KNOWLEDGE\",\"integrationUserToken\":\"\"+eCJYkxKwj5HUaIiJYun0/TpatwT1LmtcsF05W33xnEojifV/AsLDj9RpN0lKuorTMNKeSE1tgC7svVL+BzntqDON4KiM1HFlpxvXEUCB0P2w0Xrs75McygqxdVaDSE9"}" \ -H "Accept: application/json"
Response Body Example
The following shows an example of the response body in JSON format.
{ "items" : [ { "interfaceLocale" : { "recordId" : "RECORDID_VALUE", "links" : [ { "rel" : "canonical", "href" : "http://<IM_REST_API_HOST>/km/api/{version}/{resourceURI}", "mediaType" : "application/json, application/xml", "templated" : true, "method" : "GET", "profile" : "http://<IM_REST_API_HOST>/km/api/{version}/metadata-catalog/{resourceName}" } ] }, "locale" : { "recordId" : "RECORDID_VALUE", "links" : [ { "rel" : "canonical", "href" : "http://<IM_REST_API_HOST>/km/api/{version}/{resourceURI}", "mediaType" : "application/json, application/xml", "templated" : true, "method" : "GET", "profile" : "http://<IM_REST_API_HOST>/km/api/{version}/metadata-catalog/{resourceName}" } ] }, "view" : { "recordId" : "RECORDID_VALUE", "referenceKey" : "REFERENCEKEY_VALUE", "name" : "NAME_VALUE", "links" : [ { "rel" : "canonical", "href" : "http://<IM_REST_API_HOST>/km/api/{version}/{resourceURI}", "mediaType" : "application/json, application/xml", "templated" : true, "method" : "GET", "profile" : "http://<IM_REST_API_HOST>/km/api/{version}/metadata-catalog/{resourceName}" } ] }, "ownswerSite" : { "recordId" : "RECORDID_VALUE", "referenceKey" : "REFERENCEKEY_VALUE", "name" : "NAME_VALUE", "links" : [ { "rel" : "canonical", "href" : "http://<IM_REST_API_HOST>/km/api/{version}/{resourceURI}", "mediaType" : "application/json, application/xml", "templated" : true, "method" : "GET", "profile" : "http://<IM_REST_API_HOST>/km/api/{version}/metadata-catalog/{resourceName}" } ] }, "recordId" : "RECORDID_VALUE", "interfaceId" : 1489437844511, "dateAdded" : "246907782-08-17T14:35:07-0500", "dateModified" : "8927405-06-27T13:57:46-0500" ], "hasMore" : false, "limit" : 20, "offset" : 0, "count" : 1 }