Service Categories REST Endpoints

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Task Path Method

Service Categories

The hierarchical service category that provides an option to group answers and incidents for better organization and refined searching in the knowledge base.

Create a service category

Method: post

Path: /services/rest/connect/v1.4/serviceCategories

Delete a service category

Method: delete

Path: /services/rest/connect/v1.4/serviceCategories/{id}

Get a service category

Method: get

Path: /services/rest/connect/v1.4/serviceCategories/{id}

Get multiple service categories

Method: get

Path: /services/rest/connect/v1.4/serviceCategories

Update a service category

Method: patch

Path: /services/rest/connect/v1.4/serviceCategories/{id}