Service Products REST Endpoints

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Task Path Method

Service Products

The hierarchical service product that provides an option to group answers and incidents for better organization and refined searching in the knowledge base.

Create a service product

Method: post

Path: /services/rest/connect/v1.4/serviceProducts

Delete a service product

Method: delete

Path: /services/rest/connect/v1.4/serviceProducts/{id}

Get a service product

Method: get

Path: /services/rest/connect/v1.4/serviceProducts/{id}

Get multiple service products

Method: get

Path: /services/rest/connect/v1.4/serviceProducts

Update a service product

Method: patch

Path: /services/rest/connect/v1.4/serviceProducts/{id}