Get a service disposition

get

/services/rest/connect/v1.4/serviceDispositions/{id}

Request

Path Parameters
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Response

Default Response

Body ()
Root Schema : serviceDispositions
Type: object
The hierarchical service disposition that provides an option for classifying and recording how incidents are ultimately resolved.
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Nested Schema : namedIDs-serviceDispositions-adminVisibleInterfaces
Type: object
The named ID that can be included in a list.
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Nested Schema : serviceDispositions-descriptions
Type: object
The language-specific string used for localization. Labels are assembled in a list that is associated with a particular text field.
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Nested Schema : dispositionHierarchy
Type: array
The hierarchical service disposition that provides an option for classifying and recording how incidents are ultimately resolved. It is the reference to a resource in 'serviceDispositions' collection. Only ID or lookupName can be provided to specify the resources.
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Nested Schema : serviceDispositions-names
Type: object
The language-specific strings used for localization of fields. The label text cannot be empty or null. The labels are assembled in a list associated with a particular text field.
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Nested Schema : namedIDs-serviceDispositions-descriptions-language
Type: object
An ID which has an associated name string. These IDs can be set by either value or name. If the name cannot uniquely determine the value, an error is generated.
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Nested Schema : items
Type: object
Nested Schema : namedIDs-serviceDispositions-names-language
Type: object
An ID which has an associated name string. These IDs can be set by either value or name. If the name cannot uniquely determine the value, an error is generated.
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Examples

Use GET with the following syntax to retrieve a specific service disposition:

https://your_site_interface/services/rest/connect/version/serviceDispositions/disposition_id

Request URI example

https://mysite.example.com/services/rest/connect/v1.4/serviceDispositions/38

Response body example

{
  "id": 38,
  "lookupName": "Satisfied",
  "adminVisibleInterfaces": {
    "links": [
      {
        "rel": "self",
        "href": "https://mysite.example.com/services/rest/connect/v1.4/serviceDispositions/38/
         adminVisibleInterfaces"
      }
    ]
  },
  "descriptions": {
    "links": [
      {
        "rel": "self",
        "href": "https://mysite.example.com/services/rest/connect/v1.4/serviceDispositions/38/
         descriptions"
      }
    ]
  },
  "displayOrder": 1,
  "dispositionHierarchy": {
    "links": [
      {
        "rel": "self",
        "href": "https://mysite.example.com/services/rest/connect/v1.4/serviceDispositions/38/
         dispositionHierarchy"
      }
    ]
  },
  "name": "Satisfied",
  "names": {
    "links": [
      {
        "rel": "self",
        "href": "https://mysite.example.com/services/rest/connect/v1.4/serviceDispositions/38/names"
      }
    ]
  },
  "parent": null,
  "productLinks": {
    "links": [
      {
        "rel": "self",
        "href": "https://mysite.example.com/services/rest/connect/v1.4/serviceDispositions/38/
         productLinks"
      }
    ]
  },
  "links": [
    {
      "rel": "self",
      "href": "https://mysite.example.com/services/rest/connect/v1.4/serviceDispositions/38"
    },
    {
      "rel": "canonical",
      "href": "https://mysite.example.com/services/rest/connect/v1.4/serviceDispositions/38"
    },
    {
      "rel": "describedby",
      "href": "https://mysite.example.com/services/rest/connect/v1.4/metadata-catalog/serviceDispositions",
      "mediaType": "application/schema+json"
    }
  ]
}
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