Create a Concept

You can add a concept to a word that MSQ has annotated as an unknown word. MSQ will return results that match not only a particular concept but also its synonyms and related concepts.

  1. At the Tune Question screen, select the word or the word for which you want to create a concept in the How Search Interprets the Question area.

  2. Select Create New Concept in the Action to Take drop-down menu, and click the arrow.

  3. Complete the following fields on the Create New Concept popup window.

    Create New Concept Popup Window Fields

    Field Action

    Concept Name

    Enter the name for the new concept.

    Enabled?

    Select Yes. This is the default.

    If you select No, Knowledge Advanced ignores the concept.

    Description

    Enter the reason adding the concept and a description of the edit, if necessary.

    Score
    Select High, Medium, or Low in the dropdown menu.
    • High (concepts most important to your organization).
    • Medium (concepts important to your organization).
    • Low (concepts less important to your organziation).

    Synonym

    Add a synonyms for this concept. A synonym is a word having the same or nearly the same meaning as another word in the language.

    For example, for the concept plan, you might enter the synonym contract.

    Locale

    Select the locale (language and region) for the new concept.

    Warning

    This column shows warnings associated with the synonyms you add, for example if you add a synonym that is a duplicate within the list of synonyms.

    Add a synonym and select Change, and any warning for that synonym displays.

  4. If you are satisfied with the changes, click Publish to save and publish the changes.

    If you want to review or analyze your changes, click Next.