Available Batch Jobs

Knowledge Advanced uses batch processes to perform system maintenance and generate system notifications. All of these processes run daily except for the Subscription Email job, which uses three separate jobs based on the subscription frequency. Use the History link for any batch job on the Batch Job List page to review the job history.

The following table describes the scheduled batch processes.

Batch Processes

Job Name	Description
BULKUPDATE	This job processes bulk updates of content. For example, you might need to unpublish all articles on a specific product that has been discontinued. You would select the necessary articles and set them to unpublish. The articles are removed from customer view with the next daily run of this process.
CleanupJob	This job closes and removes inactive application sessions.
ContactAnonymizeJob	This job locates all references to deleted web users and makes their information anonymous.
ContentExpirationJob (Expiring Content)	This job sends notifications about content with approaching expiration dates.
Delete Closed Task	This job deletes tasks that have been closed for a specified number of days.
Expired Workflow Step	This job finds all content whose workflow step has expired and then sends notifications to the content owner.
ReviewScheduledJob (Content Review)	This job sends notifications about content with review dates approaching.
RNCategorySynchronizerJob (Category and Product Synchronizer)	This job ensures category and product consistency throughout Service Cloud and Knowledge Advanced.
SDP (Start Date Publishing)	This job automatically publishes and unpublishes documents based on their publication start dates.
Shadow Account	This job shadows account users from Service Cloud to Knowledge Advanced.
Subscription Email	This process runs three separate jobs on intervals of 15 minutes, daily, and weekly. Each job sends content subscription email, depending on the frequency that the subscriber or administrator selected.