Use Bulk Update

Generate a list using either the Find or List option to perform bulk operations on selected articles simultaneously.

You can manage the following tasks through the bulk update feature.

• Delete all selected articles from the Content Type.

• Publish all selected articles.

• Unpublish all selected articles.

• Request translations for all selected articles.

• Change categories for all selected articles.

• Change product for all selected articles.

• Change views for all selected articles.

• Change the owner of all selected articles.

• Change the start date for all selected articles.

• Change the end date for all selected articles.

• Change the subscription notification frequency for current subscribers.

• Change the user group for all selected articles.

Most bulk update processes do not run immediately. Knowledge Advance stores the job parameters and details to a database table, and a single thread per JVM monitors the table for available jobs. No single JVM attempts to run multiple bulk updates concurrently; however, disparate JVMs may run any single pending jobs. When the number of updated items is greater than 10, the update runs as a bulk process. When the number of updated items is 10 or fewer, the update runs instantly.

Article overlap from newly added jobs (where the same article appears in an already running or pending job) are marked as exceptions, and the log displays an error message, as shown in the following paragraph.

Sample Error message for locked content:

    1418185 [TestScheduler_Worker-12] ERROR 
com.inquira.services.batchjobs.bulkupdate.ChangeViewsBulkUpdate - 
com.inquira.im.exceptions.IMNotUpdateableException: This ContentText 
cannot be updated because it is not the latest ContentText or it is 
locked by another user AL154

Bulk Update Example

Assume that you want to change the owner for all articles modified by Jane Doe to make her the new owner for those articles. To do this, use the following procedure.

1. Find all articles modified by Jane Doe. Set your filter to All Documents, then sort on the Modified By column.

2. Select all of the articles modified by Jane Doe.

3. From the Apply these changes drop-down menu, select Change Owner and enter Jane Doe as the new owner.

4. Select Apply.

5. Select Bypass workflow and publish.

6. Optionally, select Suppress Notifications to prevent subscribers from being needlessly notified of this change.

7. Select Apply Changes.

The update job is added to the Bulk Update Job List queue. Articles currently in workflow are not modified.