Console User Profiles
You can edit the properties listed in the Console User Profiles table in user profiles.
The following table lists and describes the user profile fields you can edit.
| Field | Description |
|---|---|
Enter the user's email address. |
|
Default Locale |
Select the default locale for this user. The list of supported locales is determined by the repository definition. |
Select Content Locales |
Select the locales in which this user is authorized to create and edit content. Users can view articles in any locale; however, they can create and edit articles only in the locales defined in their user profile. |
Default View |
Select the default view. Available views include the base repository and any other views defined within the base repository. The default view is used when there are multiple views in a repository. |
Views |
Select the views to enable for this user. |
Reporting Group |
Specify an optional reporting group for use within Analytics reports. You define Reporting Groups to group users having similar roles and responsibilities, such as Call Center Agent, Web Self Service User, etc. Analytics uses reporting groups to filter users within reports; reporting groups do not control users’ access to content. |
Security Roles |
Select all applicable security roles to which you want to assign this user. When assigning security roles, you can assign only the roles to which you (the current user) have access. |
Select Forms for Email Notifications |
Select any forms for which the user should receive email notifications with the form data any time a form is completed on the web application. |
Task Notifications |
Select the appropriate notification options for tasks generated by the application. Specify to notify this user:
|
Teams |
Specify any work teams to which the user belongs. Assigning a user to a work team simplifies task assignment by limiting the list of available people to those belonging to a selected work team. You cannot assign tasks directly to a work team. If there are more than 100 work teams, you will see a search box you can use to locate a subset of the work teams. |
Send subscription notifications |
Use these options to specify how often the user receives email notifications for their subscriptions. |