Overview of the B2C Service Configuration Assistant

The Oracle B2C Service Configuration Assistant is a self-service tool that lets you manage your B2C Service sites using Oracle Cloud.

For example, you can create a B2C Service or an Intelligent Advisor site and integrate Oracle products and services such as B2C Chat, Video Chat, or Oracle Live Experience Cloud.

Note: You also can manage certain aspects of your Intelligent Advisor site interfaces. Although you cannot add new interface sites, you can make changes to the URL and time-zone values of an existing interface.

When you purchase a Configuration Assistant subscription, you'll receive two welcome emails from Oracle Cloud: one containing the login credentials for Oracle Cloud Applications Console, and another with access instructions. For your convenience, however, you can find those instructions in Access the Configuration Assistant.

You can find the link to the Configuration Assistant main page on the Oracle Cloud Applications Console. The B2C Service products or services that display on the main page depend on those you've purchased.

Common Configuration Assistant activities include:

• Creating and managing sites, test sites, and mailboxes

• Enabling integrations and product add-ons

• Managing SSL certificates

• Monitoring data usage and statistics