1. Implementing Knowledge Advanced
  2. Create Profiles

Create Profiles

You must create profiles to enable different types of users to access, create, and manage knowledge. You can find more information on configuring and using navigation sets, profiles, and staff accounts in Using B2C Service.

For implementation, create an author profile. You can create other profiles that you need for your users any time later. You create profiles by entering information about interfaces, permissions, and analytics in the Profiles page under Staff Management in the Configuration area.

  1. Select Staff Management under Configuration, then select Profiles.

  2. Select New from the ribbon to see the Profile Interfaces - Edit page, or the most recently visited Profile Interfaces page. If the Profile Interfaces - Edit page is not displayed, select Interfaces from the ribbon menu.

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