Implement Knowledge Advanced in an Existing Customer Portal Instance

You can implement Knowledge Advanced in an existing instance by replacing or modifying the standard files in your development folder with the Knowledge Advanced reference implementation files.

You can preserve your customized pages by modifying only the specific lines of code required to implement Knowledge Advanced. You can use the reference implementation pages as examples on how to modify the pages instead of replacing them. You must promote your changes to production so that users can begin using them.

You can find more information about staging and promoting changes into production in Using B2C Service.