Edit the Chat Landing Page

Edit the chat landing page by copying code from the reference implementation chat landing page.

  1. Edit the file:

    /cp/customer/development/views/pages/chat/chat_landing.php
  2. Add the chat queue by replacing this line:

    <rn:widget path="chat/ChatQueueSearch" popup_window="true"/>

    with:

    <rn:condition config_check="OKCS_ENABLED == true">
    <rn:widget path="chat/ChatQueueSearch" report_page_url="/app/search" popup_window="true" />
    <rn:condition_else>
    <rn:widget path="chat/ChatQueueSearch" popup_window="true" />
    </rn:condition>