1. Implementing Knowledge Advanced
  2. Before You Start

Before You Start

Here are some things you should make sure you have done before you start implementing.

  • Enable the MOD_CP_DEVELOPMENT_ENABLED configuration setting to make changes to your Customer Portal development site. You can find more information about enabling this setting in Using B2C Service.

  • Set up a WebDAV connection to manage your development site files. You can find more information about connecting to a Customer Portal site using WebDAV in Using B2C Service.

  • Create a backup copy of your files using WebDAV. Navigate to cp/customer/development/views and download all the folders. You can find more information about downloading files in Using B2C Service.

  • Update widgets to the latest version. See Update Widgets for more information.

  • Make sure you created and published articles in at least one content type so that search results are available.