Enter Author Profile Permissions

Set the Administration, Organizations, Contacts, and Service permissions in the Profile.

Note: You do not need to select any of the Opportunities, Outlook Integration, Tasks, or Custom Objects permissions.

1. Select Permissions from the ribbon menu to see the Profile Permissions - Edit page.

2. In Administration, select Administration and Business Processes.

3. In Organizations, select all of the permissions.

4. In Contacts, select all of the permissions.

5. In Service, select all of the Knowledge permissions, and all of the permissions under More Options.