Display the Notification Frequency List Box

You display the Notification Frequency list box on the Notifications page so that your users can select how often they want to receive email notifications. Your users can select one of four different frequency options in the list box: Immediately, Once a Day, Once a Week, or Send no emails.

The Notifications Frequency list box is enabled and available to your users by default. However, if you're upgrading to this feature, you must add the path to the Notification Frequency widget.

  1. At the Customer Portal administration page, enter okcs/OkcsSetNotificationFrequency in the Search box.

  2. Click View , OKCS Reference, and Production mode icon.

  3. At your Upgrade site, create a new session, open the list.php and enter:

    <rn:widget path= okcs/OkcsSetNotificationFrequency
          />
  4. Navigate to the Notifications page. You may see the following error message:

    “Widget Error: okcs/OkcsSetNotificationFrequency – the widget exists but is not activated. A widget can be activated on the Widget Management page.”

    Click the Widget Management link and click ‘Activate this version’.

  5. At the administration dashboard, click the View button, select OKCS Reference,Promotion mode. Then select Deploy, Stage, and then Promote to process the changes.

    The Notification Frequency list box now appears on the Notifications page.

See the following example.

<rn:meta title="#rn:msg:NOTIFICATION_HDG#" template='okcs_standard.php login_required="true" force_https="true">
<div class=rn_Hero">
    <div class="rn_Container">
        <h1>#rn:msg:NOTIFICATION_HDG"</h1>
    </div>
</div>
<div id="rn_LoadingIndicator" class="rn_Browse">
    <rn:widget path="okcs/LoadingIndicator"/>
</div>
<rn:widget path="okcs/OkcsSetNotificationFrequency" />
<div class="rn_PageContent rn=AccountNotification rn_Container">
    <h2>#rn:msg:ANS_NOTIFICATIONS_LBL#</h2>
    <rn:widget path="okcs/OKCSAnswerNotificationManager" view_type="list"/>
</div>