Enable Suggested Searches on a Product or Category Landing Page

You can add suggested searches to product and category landing pages to configure the search behavior to meet your organization’s needs. This feature already exists on the home page. Suggested searches on landing pages make it easier for users to find the knowledge base content that is most relevant to the purpose of the page.

Once you configure suggested searches, Customer Portal users see suggested searches as a dropdown list when they use the search field on a product landing page. This feature already exists on the home page. The landing page suggested searches will reflect the product and category of the landing page. This provides a better search experience for users.

You can set options for search indexing and which products and categories to include for suggested articles.

Set the product_category parameter to enable search to filter suggestions by product and/or category.

• Note: You must enable the Enable_Product_Category_PreFilter to use this parameter.