Implement Content Type Subscriptions

Article subscription by content type is implemented by default on the account overview page. If you are using a previous implementation, you can implement content type subscription to enable users to subscribe to articles by content type. When users subscribe to a content type, they get an email when there are new or significantly updated articles of that type.

Users can limit their subscription to articles about specific products and categories in the content types that they subscribe to.

You implement content type subscription by adding a reference to the content type subscription page.

1. Copy the content_type_list.php file from /cp/core/framework/views/pages/okcs/account/notif to /cp/customer/development/views/pages/account/notif.

2. Edit a Customer Portal page, for example, the account overview page:

   /cp/customer/development/views/pages/account/overview.php

3. Add the code snippet to refer to the content type subscription page, as follows:

   <a href="/app/account/notif/content_type_list#rn:session#">#rn:astr:Manage your content type answer notifications#</a>

Here’s an example on how to include a reference to the content type subscription page in the account overview page:

<rn:meta title="#rn:msg:ACCOUNT_OVERVIEW_LBL#" template="okcs_standard.php" login_required="true" force_https="true"/>

<div class="rn_Hero">
    <div class="rn_Container">
        <h1>#rn:msg:ACCOUNT_OVERVIEW_LBL#</h1>
    </div>
</div>

<div class="rn_PageContent rn_AccountOverview rn_Container">
    <div class="rn_ContentDetail">
        <div class="rn_Questions">
            <rn:container report_id="196" per_page="4">
                <div class="rn_HeaderContainer">
                    <h2><a class="rn_Questions" href="/app/account/questions/list#rn:session#">#rn:msg:MY_SUPPORT_QUESTIONS_LBL#/<a></h2>
                </div>
                <rn:widget path="reports/Grid" label_caption="<span class='rn_ScreenReaderOnly'>#rn:msg:YOUR_RECENTLY_SUBMITTED_QUESTIONS_LBL#</span>"/>
                <a href="/app/account/questions/list#rn:session#">#rn:msg:SEE_ALL_MY_SUPPORT_QUESTIONS_LBL#</a>
            </rn:container>
        </div>
    
    <div id="rn_LoadingIndicator" class="rn_Browse">
        <rn:widget path="okcs/LoadingIndicator"/>
    </div>
    <rn:container source_id="OKCSBrowse">
        <div class="rn_HeaderContainer">
            <h2><a class="rn_Profile" href="/app/account/recommendations/list#rn:session#">#rn:msg:MY_RECOMMENDATIONS_LBL#</a></h2>
        </div>
        <div id="rn_OkcsManageRecommendations">
           < rn:widget path="okcs/OkcsManageRecommendations"/>
            <a href="/app/account/recommendations/list#rn:session#">#rn:msg:SEE_ALL_RECOMMENDATIONS_LBL#</<a>
        </div>        
    </rn:container>    
</div>

<div class="rn_SideRail">
    <div class="rn_Well">
        <h3>#rn:msg:LINKS_LBL#</h3>
        <ul>
            <li><a href="/app/account/profile#rn:session#">#rn:msg:UPDATE_YOUR_ACCOUNT_SETTINGS_CMD#</a></li>
            <rn:condition external_login_used="false">
                <rn:condition config_check="EU_CUST_PASSWD_ENABLED == true">
                    <li><a href="/app/account/change_password#rn:session#">#rn:msg:CHANGE_YOUR_PASSWORD_CMD#</a></li>
                </rn:condition>
            </rn:condition>
            <li><a href="/app/account/notif/content_type_list#rn:session#">#rn:astr:Manage your content type answer notifications#</a></li>
            <rn:condition is_active_social_user="true">
                    <li><a href="/app/public_profile/user/#rn:profile:socialUserID#">#rn:msg:VIEW_YOUR_PUBLIC_PROFILE_LBL#</a></li>
            </rn:condition>
        </ul>
    </div>
</div>