Additional Parameters
Besides the fields from the contacts table, you can also pass parameters to the customer portal.
| Parameter | Notes |
|---|---|
p_ccf_* |
This parameter represents a contact custom field in B2C Service. The * must be replaced with the number of the cf_id for the contact custom field. If this is a menu custom field, the numbers (not the actual text) for each menu item must be specified as the value in the integration login code. See How You Find Code Numbers and Report IDs. |
p_chan_* |
This parameter represents the contact’s social channel. The * must be replaced with the ID number of a valid channel: 11—Twitter 12—YouTube The value represents the user name for the channel. For example, if you want to pass the contact’s Twitter user name, you would pass the parameter and value p_chan_11="jane.doe", where jane.doe is the user name. |
p_li_expiry |
This parameter is a time stamp that defines how long the PTA login information is valid. When the time expires, the login information is no longer accepted and contacts are redirected to the page specified in the PTA_ERROR_URL configuration setting, and an error code of 16 is passed to the page. See How You Interpret Error Codes. Note: You can generate the value using a UNIX date/time stamp generator.
|
p_li_passwd |
This parameter represents the string specified in the PTA_SECRET_KEY configuration setting. Note: This parameter is required if the PTA_SECRET_KEY configuration setting
contains a value and the PTA_ENCRYPTION_METHOD configuration setting does not
contain a value.
|
p_org_id |
This parameter represents an organization ID to associate with a contact. Note: You must manually assign any service level agreements (SLA) that you want to associate with the organization, including those controlling privileged access. |
p_state.css |
This parameter represents the contact’s state for B2C Service. 0—Disabled 1—Enabled |
p_state.ma |
This parameter represents the contact’s state for B2C Service Outreach. 0—Disabled 1—Enabled |
p_state.sa |
This parameter represents the contact’s state for Opportunity Tracking. 0—Disabled 1—Enabled |