After you are satisfied with your staging area, you can
promote the pages and files to production.
Before you start
Before you can promote the staging area, the profile assigned
to you must have the CP Promote permission enabled. You or your administrator
can enable this permission if necessary.
Here's what to do
- Perform one of these tasks:
- Click Configuration on the navigation
pane.
- Expand Site Configuration, and double-click Customer Portal.
- Select the interface you want to promote from the Interfaces column.
- Click Promote.
The window shows you the list of edited files and configurations
and notes whether the file or configuration exists in the staging
and production areas.
- To store a comment in the log file, enter a note in the
field.
You can enter up to 4,000 characters.
- Click Promote at the bottom of the
page.
A message asks you to confirm that you want to replace
your current production area with the files from the staging area.
You will see a message if a deploy lock is in place. Clicking No cancels
the promote operation and Yes overrides the existing lock and continues
with the promote. Use caution when clicking Yes because you may overwrite
another staff member’s work.
- Click Promote to continue.
When the process is complete, a window lets you know
the promote process was successful. It also displays a link to view
the log. If you promoted the files from the Customer Portal Administration
site, the window also contains a link to the production area, where
you can view the promoted pages, and a link to the Rollback page.