6Customer Portal

Your customers use this interface to interact with your customer support.

Your customers can use your customer portal to access a variety of self-help tools, including:
  • Searching for product and support information

  • Reviewing the contents of your knowledge base

  • Asking questions of your support staff and your user community

  • Chatting with staff

  • Managing their account information

For more information about Customer Portal, see Using B2C Service Customer Portal.